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Om denne app
Lanceret
11. marts 2013
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Administration af supportsagerFungerer sammen med
mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedeskZendesk enables customer interactions across messaging, phone, chat, email, social media, and more.
This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.
- Solve customer service tickets faster with access to relevant customer data
- Process refunds and cancellations, directly from the Zendesk Support sidebar app
- With the click of a button, embed live chat in any storefront
Indeholder tekst, der ikke er oversat
Priser
14-dages gratis prøveperiodeEksterne gebyrer kan blive faktureret af Zendesk separat i forhold til din Shopify-faktura. Få mere at vide
Suite Team
$55 om måneden
per agent/month billed annually
Suite Growth
$89 om måneden
per agent/month billed annually
Suite Professional
$115 om måneden
per agent/month billed annually
Suite Enterprise
$150 om måneden
per agent/month billed annually
Suite Team
$55 om måneden
per agent/month billed annually
Suite Growth
$89 om måneden
per agent/month billed annually
Suite Professional
$115 om måneden
per agent/month billed annually
Suite Enterprise
$150 om måneden
per agent/month billed annually
Indeholder tekst, der ikke er oversat
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
155 anmeldelser
horrible
The worst plugin I have ever used. I was really hopeful about Zendesk but left bitterly disappointed. The set up process is horrendous and extremely confusing. ZERO customer service when trying to reach out for help, instead you just speak to a useless robot who is no help. Do not waste hours of your time with Zendesk. After spending hours I am a no further forward and very frustrated. They tried to charge my credit card over £8,000 for an annual fee, luckily for me it got flagged by my bank and wasn't taken.
Richtig schlechter Support!! Kündigen ist kaum möglich und man erhält keine Antwort vom Support. Finger weg
DO NOT USE ZENDESK. HIGHLY RECOMMEND GORGIAS!!! The irony of running a customer service company and yet having the absolutely worst customer service in the business is not lost on me. We finally upgraded our zendesk level, after years of them begging. They set it up incorrectly, and then absolutely ghosted us when we asked for assistance in correcting their error. So essentially, we paid for MONTHS for a service we did not receive. They are an absolutely terrible company. Please, please save your money and use someone else for your customer service needs.
Very helpful app. Solid integration with shopify and provides all the information needed about the customer so that the
Agents can communicate efficiently.
Om denne app
Lanceret
11. marts 2013
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Administration af supportsagerFungerer sammen med
mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedeskUdviklet af Zendesk
Om Zendesk
2,9 i gennemsnitlig bedømmelse
11 års erfaring med at udvikle apps til Shopify App Store
1019 Market St, San Francisco, CA, 94103, US
Support
Skriv en beskedintegrations_support@zendesk.com
Denne udvikler tilbyder ikke direkte support på Dansk.
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