Características
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Ubicados en Estados Unidos
Acerca de esta aplicación
Fecha de lanzamiento
11 de marzo de 2013
Idiomas
Inglés
Categorías
Gestión de tickets de atención al clienteSe integra con
mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedeskZendesk enables customer interactions across messaging, phone, chat, email, social media, and more.
This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.
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Solve customer service tickets faster with access to relevant customer data
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Process refunds and cancellations, directly from the Zendesk Support sidebar app
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With the click of a button, embed live chat in any storefront
Precios
Prueba gratis de 14 díasZendesk podría facturar los cargos externos por separado de tu factura de Shopify. Más información
Suite Team
$49/mes
per agent/month billed annually
Suite Growth
$79/mes
per agent/month billed annually
Suite Professional
$99/mes
per agent/month billed annually
Suite Enterprise
$150/mes
per agent/month billed annually
Suite Team
$49/mes
per agent/month billed annually
Suite Growth
$79/mes
per agent/month billed annually
Suite Professional
$99/mes
per agent/month billed annually
Suite Enterprise
$150/mes
per agent/month billed annually
Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios
153 reseñas
The worst experience ive ever had with a company in terms of customer support. Matthew Dunn in particular but also Marvin and patrick. All treated me with complete contempt and dis interest and on multiple occasions was just left waiting mid live chat. was told to wait while they looked something up. 45 mins later they just stopped responding. This happened at least 5 times. then when i viced my annoyance at this Matthew Dunn revoke my trial support and then my trial itself. AVOID THIS COMPANY. I tried all the big ones freshdesk, zendesk etc. Gorgias was easily the best. start with gorgias people. honestly youll thank me.
We are not happy with the support, for such an expensive app it is very complex to configure and has no support to help you set it up, not even to choose the right plan.
WE ARE GOING TO ANOTHER ONE
Worst app ever! I´m about to get another help desk! Keep reciveving this problem... Sorry, there was a problem. An unexpected error occurred. Try installing the app again. Support won´t help... Keep sending me to articles, don´t even take time to solve this. As i can see there is a lot of coments like mine! Don´t lose your time try to find another help desk... Zendesk sucks
Hi Loja,
Thanks for taking the time to write this review and we're very sorry you've encountered these problems. We've now fixed the problem and you should be able to install the integration again!
Regards,
Sean
Acerca de esta aplicación
Fecha de lanzamiento
11 de marzo de 2013
Idiomas
Inglés
Categorías
Gestión de tickets de atención al clienteSe integra con
mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedeskCreada por Zendesk
Acerca de Zendesk
Calificación promedio: 3,5
10 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
Soporte técnico
Enviar un mensajeintegrations_support@zendesk.com
Este desarrollador no ofrece soporte técnico directo en Español.
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