Zendesk

Zendesk

Priser
Fra $55/måned. Gratis prøveperiode tilgjengelig.
Høydepunkter
Populært blant bedrifter i USA
Fungerer med de nyeste temaene
Vurdering
3,2 (157)
Utvikler
Zendesk

Zendesk enables customer interactions across messaging, phone, chat, email, social media, and more.

This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.

This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal. mer
  • Solve customer service tickets faster with access to relevant customer data
  • Process refunds and cancellations, directly from the Zendesk Support sidebar app
  • With the click of a button, embed live chat in any storefront
Høydepunkter
Populært blant bedrifter i USA
Fungerer med de nyeste temaene

Språk

Engelsk

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedesk

Kategorier

Priser

Eksterne kostnader kan faktureres av Zendesk separat fra Shopify-fakturaen. Finn ut mer

Suite Team

$55 / måned

per agent/month billed annually

14-dagers gratis prøveperiode

Suite Growth

$89 / måned

per agent/month billed annually

14-dagers gratis prøveperiode

Suite Professional

$115 / måned

per agent/month billed annually

14-dagers gratis prøveperiode

Suite Enterprise

$150 / måned

per agent/month billed annually

14-dagers gratis prøveperiode

Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer

Omtaler (157)

Samlet vurdering
3,2
Antall per vurderingsnivå
  • 46 % av vurderingene er 5 stjerner
  • 18 % av vurderingene er 4 stjerner
  • 4 % av vurderingene er 3 stjerner
  • 4 % av vurderingene er 2 stjerner
  • 28 % av vurderingene er 1 stjerner
25. august 2024

If you are a Shopify store owner, I would recommend giving Zendesk a try. It is a free app to install and use for 14 days, so you can see for yourself if it is a good fit for your store.

Harvest Hub
USA
4 dager bruker appen
25. juni 2024

Zendesk claims to provide the "world's best" ticket management system, but it undeniably has the worst customer service in the world. How ironic is that!

To all those concerned about this:
Do Not Use This App!
¡No uses esta aplicación!
¡N'utilisez pas cette application!
¡Verwenden Sie diese App nicht!
请勿使用此应用!
このアプリを使用しないでください!
이 앱을 사용하지 마세요!
¡Non utilizzare questa app!
¡Não use este aplicativo!
¡Не используйте это приложение!
لا تستخدم هذا التطبيق!

BABEYOND
Hongkong SAR Kina
8 måneder bruker appen
6. november 2023

The worst plugin I have ever used. I was really hopeful about Zendesk but left bitterly disappointed. The set up process is horrendous and extremely confusing. ZERO customer service when trying to reach out for help, instead you just speak to a useless robot who is no help. Do not waste hours of your time with Zendesk. After spending hours I am a no further forward and very frustrated. They tried to charge my credit card over £8,000 for an annual fee, luckily for me it got flagged by my bank and wasn't taken.

NOVU
Storbritannia
1 dag bruker appen
4. oktober 2023

Richtig schlechter Support!! Kündigen ist kaum möglich und man erhält keine Antwort vom Support. Finger weg

Mooinzen
Tyskland
Over 3 år bruker appen
16. januar 2024

horrible

Our Baby Nursery
Australia
Over 3 år bruker appen

Brukerstøtte

Zendesk kan besvare eventuelle spørsmål du har om Zendesk.

Utvikler

Zendesk

1019 Market St, San Francisco, CA, 94103, US

Ressurser

Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).

Lansert

11. mars 2013

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