Najważniejsze informacje
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Z lokalizacją w Stanach Zjednoczonych
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Współpracuje z najnowszymi szablonami
Informacje o tej aplikacji
Wprowadzenie na rynek
11 marzec 2013
Języki
Angielski
Ta aplikacja nie została przetłumaczona na język Polski
Współpracuje z
mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedeskZendesk enables customer interactions across messaging, phone, chat, email, social media, and more.
This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.
- Solve customer service tickets faster with access to relevant customer data
- Process refunds and cancellations, directly from the Zendesk Support sidebar app
- With the click of a button, embed live chat in any storefront
Ceny
14-dniowa darmowa wersja próbnaZendesk może naliczać osobne opłaty, które nie są uwzględniane na fakturze Shopify. Dowiedz się więcej
Suite Team
$55 /miesiąc
per agent/month billed annually
Suite Growth
$89 /miesiąc
per agent/month billed annually
Suite Professional
$115 /miesiąc
per agent/month billed annually
Suite Enterprise
$150 /miesiąc
per agent/month billed annually
Suite Team
$55 /miesiąc
per agent/month billed annually
Suite Growth
$89 /miesiąc
per agent/month billed annually
Suite Professional
$115 /miesiąc
per agent/month billed annually
Suite Enterprise
$150 /miesiąc
per agent/month billed annually
Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen
155 recenzji
horrible
I'm a one-person store, and so using an app to consolidate my customer service emails never really crossed my mind. Because it's just me, all of my customer emails were routed to my personal email inbox, but when I would have big campaigns my inbox would get flooded. Using Zendesk, even for just a few weeks, has made a huge difference in responding to customer emails, both behind-the-scenes and for what the customer sees.
One of the things I like about it is that there are apps you can add within Zendesk to show things like Shopify orders from that customers, and even Mailchimp activity. Setup was simple, it connected easily and I was able to add a "Help" button on my Shopify page. I was even able to forward other emails (such as the ones that customers would reply to from a newsletter) so that they all are re-routed to my Zendesk account.
I highly recommend this for everyone with an online store. It's really inexpensive (if you're a small shop, you can get away with the $1/month plan); I opted for the next level ($29/month) to get a few extra features.
Zendesk is nice. It's easy to reply to Facebook, Twitter and emails on iPad, iPhone, android device and desktop. And especially cheap for first one year.
Amazing App, and great integration.
If you're having trouble getting it to work, make sure that your store address starts with https and not just http
Richtig schlechter Support!! Kündigen ist kaum möglich und man erhält keine Antwort vom Support. Finger weg
Informacje o tej aplikacji
Wprowadzenie na rynek
11 marzec 2013
Języki
Angielski
Ta aplikacja nie została przetłumaczona na język Polski
Współpracuje z
mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedeskOpracowane przez Zendesk
Informacje o Zendesk
Średnia ocena: 2,9
11 lat tworzenia aplikacji dla Shopify App Store
1019 Market St, San Francisco, CA, 94103, US
Pomoc techniczna
Wyślij wiadomośćintegrations_support@zendesk.com
Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.
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