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Zendesk enables customer interactions across messaging, phone, chat, email, social media, and more.
This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.
- Solve customer service tickets faster with access to relevant customer data
- Process refunds and cancellations, directly from the Zendesk Support sidebar app
- With the click of a button, embed live chat in any storefront
Contém texto sem tradução
- Destaques
- Popular entre empresas dos Estados Unidos
- Compatível com os temas mais recentes
Lançado
11 de março de 2013
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Funciona com
mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedeskPreços
Você pode receber cobranças externas do parceiro de pagamentos Zendesk, fora da fatura da Shopify. Saiba mais
Suite Team
$55 /mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Suite Growth
$89 /mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Suite Professional
$115 /mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Suite Enterprise
$150 /mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Suite Team
$55 /mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Suite Growth
$89 /mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Suite Professional
$115 /mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Suite Enterprise
$150 /mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Contém texto sem tradução
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço
Avaliações (156)
Zendesk claims to provide the "world's best" ticket management system, but it undeniably has the worst customer service in the world. How ironic is that!
To all those concerned about this:
Do Not Use This App！
¡No uses esta aplicación!
¡N'utilisez pas cette application!
¡Verwenden Sie diese App nicht!
请勿使用此应用！
このアプリを使用しないでください！
이 앱을 사용하지 마세요!
¡Non utilizzare questa app!
¡Não use este aplicativo!
¡Не используйте это приложение!
لا تستخدم هذا التطبيق!
The worst plugin I have ever used. I was really hopeful about Zendesk but left bitterly disappointed. The set up process is horrendous and extremely confusing. ZERO customer service when trying to reach out for help, instead you just speak to a useless robot who is no help. Do not waste hours of your time with Zendesk. After spending hours I am a no further forward and very frustrated. They tried to charge my credit card over £8,000 for an annual fee, luckily for me it got flagged by my bank and wasn't taken.
horrible
Richtig schlechter Support!! Kündigen ist kaum möglich und man erhält keine Antwort vom Support. Finger weg
Very helpful app. Solid integration with shopify and provides all the information needed about the customer so that the
Agents can communicate efficiently.
Atendimento
Zendesk pode responder a qualquer pergunta que você tenha sobre o app Zendesk
Recursos
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).
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