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Zendesk enables customer interactions across messaging, phone, chat, email, social media, and more.
This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.
- Solve customer service tickets faster with access to relevant customer data
- Process refunds and cancellations, directly from the Zendesk Support sidebar app
- With the click of a button, embed live chat in any storefront
- Destaques
- Popular junto de empresas nos Estados Unidos da América
- Funciona com os mais recentes temas
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Funciona com
mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedeskCategorias
Preços
As taxas externas poderão ser faturadas por Zendesk, em separado da sua fatura da Shopify. Saber mais
Suite Team
$55 / mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Suite Growth
$89 / mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Suite Professional
$115 / mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Suite Enterprise
$150 / mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (157)
If you are a Shopify store owner, I would recommend giving Zendesk a try. It is a free app to install and use for 14 days, so you can see for yourself if it is a good fit for your store.
Zendesk claims to provide the "world's best" ticket management system, but it undeniably has the worst customer service in the world. How ironic is that!
To all those concerned about this:
Do Not Use This App！
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请勿使用此应用！
このアプリを使用しないでください！
이 앱을 사용하지 마세요!
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¡Não use este aplicativo!
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The worst plugin I have ever used. I was really hopeful about Zendesk but left bitterly disappointed. The set up process is horrendous and extremely confusing. ZERO customer service when trying to reach out for help, instead you just speak to a useless robot who is no help. Do not waste hours of your time with Zendesk. After spending hours I am a no further forward and very frustrated. They tried to charge my credit card over £8,000 for an annual fee, luckily for me it got flagged by my bank and wasn't taken.
Richtig schlechter Support!! Kündigen ist kaum möglich und man erhält keine Antwort vom Support. Finger weg
horrible
Assistência
Zendesk pode responder a qualquer pergunta que tenha sobre Zendesk.
Recursos
Este programador não oferece assistência direta em Português (portugal).
Lançada
11 de março de 2013
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