Zendesk

Zendesk

Från  $49/månad. Prova gratis i 14 dagar. Ytterligare avgifter kan tillkomma.
Betyg (3,6)
Recensioner
Utvecklare
Zendesk

Höjdpunkter

Populär bland företag som ditt
  • Baserat i USA

Om appen

Lansering

March 11, 2013

Språk

engelska

Integreras med

mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedesk

Zendesk enables customer interactions across messaging, phone, chat, email, social media, and more.

This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.

  • Solve customer service tickets faster with access to relevant customer data
  • Process refunds and cancellations, directly from the Zendesk Support sidebar app
  • With the click of a button, embed live chat in any storefront

Priser

Prova gratis i 14 dagar

Externa avgifter kan debiteras av Zendesk separat från din Shopify-faktura. Mer information

Suite Team

$49/månad

per agent/month billed annually

Suite Growth

$79/månad

per agent/month billed annually

Suite Professional

$99/månad

per agent/month billed annually

Suite Enterprise

$150/månad

per agent/month billed annually

Suite Team

$49/månad

per agent/month billed annually

Suite Growth

$79/månad

per agent/month billed annually

Suite Professional

$99/månad

per agent/month billed annually

Suite Enterprise

$150/månad

per agent/month billed annually

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

151 recensioner
Helhetsomdöme
3,6
Antal per omdömesnivå
  • 47 % av omdömena har 5 stjärnor
  • 19 % av omdömena har 4 stjärnor
  • 4 % av omdömena har 3 stjärnor
  • 4 % av omdömena har 2 stjärnor
  • 26 % av omdömena har 1 stjärnor
9 juni 2022

Worst app ever! I´m about to get another help desk! Keep reciveving this problem... Sorry, there was a problem. An unexpected error occurred. Try installing the app again. Support won´t help... Keep sending me to articles, don´t even take time to solve this. As i can see there is a lot of coments like mine! Don´t lose your time try to find another help desk... Zendesk sucks

Loja - Instituto Brasileiro de Terapias holísticas
Brasilien
Tid som ägnats åt att använda appen: 4 månader
Zendesk svarade 30 juni 2022

Hi Loja,

Thanks for taking the time to write this review and we're very sorry you've encountered these problems. We've now fixed the problem and you should be able to install the integration again!

Regards,
Sean

31 mars 2022

Answering tickets has become much more seamless since using the Shopify integration. 80% of the information needed about an order/customer is right at our fingertips. If I could make any suggestion that would change this review to a 5-star review would be to add the timeline notes to the sidebar. Our reps utilize the timeline notes for any and all edits to an order.

O'Neill
USA
Tid som ägnats åt att använda appen: Mer än 4 år
Zendesk svarade 3 april 2022

Thank you for your review.

I've captured your feedback regarding the visibility of timeline notes for consideration in future updates. Aside from timeline notes, are there any other fields which make up the 20% of information needed which is not available today?

30 mars 2022

The App is very useful and its working well. It will save you some time to get the customers data regarding to the ticket inside Zendesk. I like it!

Les Lunes
Tyskland
Tid som ägnats åt att använda appen: Mer än ett år

Om appen

Lansering

March 11, 2013

Språk

engelska

Integreras med

mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedesk

Skapad av Zendesk

Om Zendesk

1 app

3,6 i genomsnittligt betyg

Har skapat appar för Shopifys appbutik i 9 år

Support

Skicka ett meddelande

integrations_support@zendesk.com

Den här utvecklaren erbjuder inte direkt support på Svenska.

Fler appar som den här

4,7 av 5 stjärnor 1553 recensioner totalt Gratisplan tillgänglig
Live Chat boosted with Chatbots for the best customer support
4,4 av 5 stjärnor 541 recensioner totalt Prova gratis i 7 dagar
Happier customers. Easier workflows. Faster revenue growth.
4,7 av 5 stjärnor 1288 recensioner totalt Prova gratis i 7 dagar
FAQ page, ticketing, Livechat, Chatbot for support, Tabs