亮点
-
位于美国
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适用于最新模板
关于此应用
推出日期
2013年3月11日
语言
英语
这款应用未翻译成简体中文
类别
支持工单管理适配以下产品:
mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedeskZendesk使得客户可以通过消息、电话、聊天、电子邮件、社交媒体等方式进行交互。
这款适用于Zendesk支持和聊天的应用程序为您的代理人提供了在回复客户询问时所需的所有信息,而无需离开客户对话。代理人可以专注于建立客户关系和更快地解决询问,而不是在系统之间切换。您需要的一切都在一个地方,因此您和您的客户之间的沟通是高效、相关和个人化的。
- 通过访问相关的客户数据更快地解决客户服务票据
- 直接从Zendesk支持侧边栏应用程序处理退款和取消
- 点击一个按钮,将在线聊天嵌入任何商店前台
包含自动翻译的文本
定价
外部费用可能由 Zendesk 收取,不会计入您的 Shopify 发票。 详细了解
Suite Team
$55 /月
每个代理/月,按年计费
14 天免费试用
Suite Growth
$89 /月
每个代理/月,按年计费
14 天免费试用
Suite Professional
$115 /月
每个代理/月,按年计费
14 天免费试用
Suite Enterprise
$150 /月
每个代理/月,按年计费
14 天免费试用
Suite Team
$55 /月
每个代理/月,按年计费
14 天免费试用
Suite Growth
$89 /月
每个代理/月,按年计费
14 天免费试用
Suite Professional
$115 /月
每个代理/月,按年计费
14 天免费试用
Suite Enterprise
$150 /月
每个代理/月,按年计费
14 天免费试用
155 条评论
horrible
I'm a one-person store, and so using an app to consolidate my customer service emails never really crossed my mind. Because it's just me, all of my customer emails were routed to my personal email inbox, but when I would have big campaigns my inbox would get flooded. Using Zendesk, even for just a few weeks, has made a huge difference in responding to customer emails, both behind-the-scenes and for what the customer sees.
One of the things I like about it is that there are apps you can add within Zendesk to show things like Shopify orders from that customers, and even Mailchimp activity. Setup was simple, it connected easily and I was able to add a "Help" button on my Shopify page. I was even able to forward other emails (such as the ones that customers would reply to from a newsletter) so that they all are re-routed to my Zendesk account.
I highly recommend this for everyone with an online store. It's really inexpensive (if you're a small shop, you can get away with the $1/month plan); I opted for the next level ($29/month) to get a few extra features.
Zendesk is nice. It's easy to reply to Facebook, Twitter and emails on iPad, iPhone, android device and desktop. And especially cheap for first one year.
Amazing App, and great integration.
If you're having trouble getting it to work, make sure that your store address starts with https and not just http
Richtig schlechter Support!! Kündigen ist kaum möglich und man erhält keine Antwort vom Support. Finger weg
关于此应用
推出日期
2013年3月11日
语言
英语
这款应用未翻译成简体中文
类别
支持工单管理适配以下产品:
mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedesk