主要圖片圖庫
Zendesk enables customer interactions across messaging, phone, chat, email, social media, and more.
This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.
- Solve customer service tickets faster with access to relevant customer data
- Process refunds and cancellations, directly from the Zendesk Support sidebar app
- With the click of a button, embed live chat in any storefront
- 特色
- 廣受美國商家愛用
- 可與最新佈景主題搭配使用
發布日期
2013年3月11日
語言
英文
這項應用程式尚未翻譯成繁體中文
類別
可與以下項目搭配使用
mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedesk定價
Zendesk 可能另外收取費用，並開立 Shopify 以外的其他發票。 瞭解詳情
Suite Team
$55 /月
per agent/month billed annually
14 天免費試用
Suite Growth
$89 /月
per agent/month billed annually
14 天免費試用
Suite Professional
$115 /月
per agent/month billed annually
14 天免費試用
Suite Enterprise
$150 /月
per agent/month billed annually
14 天免費試用
Suite Team
$55 /月
per agent/month billed annually
14 天免費試用
Suite Growth
$89 /月
per agent/month billed annually
14 天免費試用
Suite Professional
$115 /月
per agent/month billed annually
14 天免費試用
Suite Enterprise
$150 /月
per agent/month billed annually
14 天免費試用
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。 查看所有定價選項
評價 (156)
Zendesk claims to provide the "world's best" ticket management system, but it undeniably has the worst customer service in the world. How ironic is that!
To all those concerned about this:
Do Not Use This App！
¡No uses esta aplicación!
¡N'utilisez pas cette application!
¡Verwenden Sie diese App nicht!
请勿使用此应用！
このアプリを使用しないでください！
이 앱을 사용하지 마세요!
¡Non utilizzare questa app!
¡Não use este aplicativo!
¡Не используйте это приложение!
لا تستخدم هذا التطبيق!
horrible
I'm a one-person store, and so using an app to consolidate my customer service emails never really crossed my mind. Because it's just me, all of my customer emails were routed to my personal email inbox, but when I would have big campaigns my inbox would get flooded. Using Zendesk, even for just a few weeks, has made a huge difference in responding to customer emails, both behind-the-scenes and for what the customer sees.
One of the things I like about it is that there are apps you can add within Zendesk to show things like Shopify orders from that customers, and even Mailchimp activity. Setup was simple, it connected easily and I was able to add a "Help" button on my Shopify page. I was even able to forward other emails (such as the ones that customers would reply to from a newsletter) so that they all are re-routed to my Zendesk account.
I highly recommend this for everyone with an online store. It's really inexpensive (if you're a small shop, you can get away with the $1/month plan); I opted for the next level ($29/month) to get a few extra features.
Zendesk is nice. It's easy to reply to Facebook, Twitter and emails on iPad, iPhone, android device and desktop. And especially cheap for first one year.
Amazing App, and great integration.
If you're having trouble getting it to work, make sure that your store address starts with https and not just http
支援服務
「Zendesk」會回答您對於「Zendesk」的任何問題。
其他同類型應用程式
