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Solve customer service tickets faster by having access to relevant customer data, such as billing, shipping, and order information from Shopify directly on Zendesk ticket pages.
Easily navigate to additional data in Shopify by simply clicking on the Order ID in Zendesk.
Enable your customers to get in touch with your support team quickly and easily by adding a Zendesk Web Widget to any Shopify-powered site.
Zendesk is the leading cloud-based customer service software solution. More than 70,000 companies worldwide use Zendesk to lower support costs, raise productivity, and increase customer satisfaction. Now, not only can you support your customers via any and all of the channels that they choose (email, phone, chat, web form, Twitter, Facebook, and self-service portal), but you can solve their tickets faster than ever by accessing Shopify data right from a Zendesk ticket.