The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Great app! Would definitely recommend
Very useful app and easy to use. Would definitely recommend it!
Customers ask questions on Zendesk and I am able to answer them instantly. It has resulted in many sales for us as a result! I would highly recommend this app for any online business.
A must-have app. I am able to proactively communicate with customers and resolve customer enquiries promptly. I am also able to see pages and what is in the shopping cart so that I can incentivise potential customers to purchase. I highly recommend this app to any store owner.
We joined 2 months ago and Zendesk has been fantastic! Very useful for customers and it reduces the number of phone calls. Also increased sales! I would highly recommend this App.
I have been able to drive conversions on my store and connect with my customers on a much greater level. Software is great, great features. I can even see what they are looking at and what is in their cart!
It has helped me convert customers and answer questions. Great app.
Zendesk Chat has been an invaluable app for our Store. Over 70% of our conversions are from customers that have spoken to us prior to purchase on Zendesk Chat. Using Zendesk on your mobile you can carry your store wherever you go! Brilliant!!
Very useful to offer the best customer service.
Great app! Very useful! Makes each sale personal!