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Om denne app
Lanceret
8. oktober 2015
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Chat , Administration af supportsagerFungerer sammen med
Zendesk Chat, ZopimDenne app er chat-software til din webshop, hvor dine kunder kan stille dig spørgsmål.
Denne app er chat-software til din webshop, hvor dine kunder kan stille dig spørgsmål. Dette fjerner en barriere for kommunikation, forstyrrer ikke, og har potentialet til at øge din konverteringsrate. Vil du også gerne have en virtuel salgsrepræsentant i din webshop, som ville give dig mulighed for at håndtere flere salg? Eller vil du gerne yde en hurtig og personlig service? I så fald start nu med denne Chat App.
- Automatisk installation af chat-modulet i din Shopify webshop.
- Under chatten automatisk udfyldning af kundeinformation i chat-modulet.
- Nuværende produkter i indkøbskurven vises i chat-dashboardet.
Indeholder maskinoversat tekst
Priser
Standard
$8 om måneden
14-dages gratis prøveperiode
Standard
$8 om måneden
14-dages gratis prøveperiode
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag.
57 anmeldelser
I really enjoy this chat app and have been using it for over a year. I can even use it from my phone and chat with customers. Great interface and good options. I've used the basic free service but upgraded to the paid version because a promo was running. Extra features 4 paid version included file attachment with in chat, multiple chats at once, multiple triggers. I definitely would recommend this chat app.
I've been using this app since 2017, it has had loads of issues but Combidesk have always dealt with each issue in a timely manner. However, Combidesk has been owned & operated by Zendesk & ZopIM... :( Since then I've been having nothing but issue after issue, this morning I couldn't even login to my admin. The chat box is not appearing via my laptop but is appearing on my phone.
Tried to contact support but to no avail. Found Re:amaze and have installed that instead!
It costs a little extra but in the long run is worth it! More functionality & great customer support.
Hi Anita, too bad the installation flawed. I'm happy to help with the issue. Saw you found another app. Sorry you had to write this review 😏
Have a great day! Best, Tim - Combidesk
This app has worked well so far. I never realized how many B2B customers would use chat, but we've already had several sales come from initial contact on the chat app! 5 stars!
Helps us increase our number of prospects and increase our service to our clients!
We love the product. It is great that our customers can get a hold of us when they have questions. We have found that by answering our customers questions we have increased our sales and have found that our customers are customers for life. The only thing I would like to see is if there is a way to make the actual box that shows up on our store page smaller. Customers know they can click on it to get a hold of us but it does not need to be so big. Maybe there is a way to do it and I just have not figured it out.
I also love the analytics I can get from the program. It gives me a lot of data that helps in providing better service to my customers.
I would recommend it to anyone wanting to get to know your customers better.
Om denne app
Lanceret
8. oktober 2015
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Chat , Administration af supportsagerFungerer sammen med
Zendesk Chat, ZopimUdviklet af Combidesk
Om Combidesk
4,0 i gennemsnitlig bedømmelse
8 års erfaring med at udvikle apps til Shopify App Store
Hengelosestraat 500, Enschede, 7521AN, NL
Support
Skriv en beskedsupport@combidesk.com