Destaques
-
Dá para usar direto no admin da Shopify
Sobre o app
Lançado
8 de outubro de 2015
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Chat , Gerenciamento de tíquetes de atendimentoFunciona com
Zendesk Chat, ZopimThis app is chat software for your webshop with which your customers can ask you questions.
This app is chat software for your webshop with which your customers can ask you questions. This removes a barrier of communication, does not disturb, and has to potential to boost your conversion rate. Would you also like to have a virtual sales representative in your webshop, which would allow you to manage more sales? Or do you want to provide a quick and personal service? In that case start now with this Chat App.
- Automatic installation of the chat module in your Shopify webshop.
- During the chat automatic completion of customer information in the chat module.
- Current products in the shopping basket are shown in the chat dashboard.
Contém texto sem tradução
Preços
Standard
$8 /mês
Avaliação gratuita de 14 dias
Standard
$8 /mês
Avaliação gratuita de 14 dias
Contém texto sem tradução
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias.
57 avaliações
I really enjoy this chat app and have been using it for over a year. I can even use it from my phone and chat with customers. Great interface and good options. I've used the basic free service but upgraded to the paid version because a promo was running. Extra features 4 paid version included file attachment with in chat, multiple chats at once, multiple triggers. I definitely would recommend this chat app.
I've been using this app since 2017, it has had loads of issues but Combidesk have always dealt with each issue in a timely manner. However, Combidesk has been owned & operated by Zendesk & ZopIM... :( Since then I've been having nothing but issue after issue, this morning I couldn't even login to my admin. The chat box is not appearing via my laptop but is appearing on my phone.
Tried to contact support but to no avail. Found Re:amaze and have installed that instead!
It costs a little extra but in the long run is worth it! More functionality & great customer support.
Hi Anita, too bad the installation flawed. I'm happy to help with the issue. Saw you found another app. Sorry you had to write this review 😏
Have a great day! Best, Tim - Combidesk
This app has worked well so far. I never realized how many B2B customers would use chat, but we've already had several sales come from initial contact on the chat app! 5 stars!
Helps us increase our number of prospects and increase our service to our clients!
We love the product. It is great that our customers can get a hold of us when they have questions. We have found that by answering our customers questions we have increased our sales and have found that our customers are customers for life. The only thing I would like to see is if there is a way to make the actual box that shows up on our store page smaller. Customers know they can click on it to get a hold of us but it does not need to be so big. Maybe there is a way to do it and I just have not figured it out.
I also love the analytics I can get from the program. It gives me a lot of data that helps in providing better service to my customers.
I would recommend it to anyone wanting to get to know your customers better.
Sobre o app
Lançado
8 de outubro de 2015
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Chat , Gerenciamento de tíquetes de atendimentoFunciona com
Zendesk Chat, ZopimDesenvolvido por Combidesk
Sobre Combidesk
Avaliação média: 4,0
Constrói apps para a App Store da Shopify há 8 anos
Hengelosestraat 500, Enschede, 7521AN, NL
Atendimento
Envie uma mensagemsupport@combidesk.com
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).