Atendimento ao cliente
Live Chat by Combidesk

Live Chat by Combidesk

da Combidesk

Live chat provides a fast way to connect with customers!

4.0 de 5 estrelas(58 avaliação)
$5/mês. Avaliação gratuita de 14 dias. Pode haver Cobranças externas.
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Sobre Live Chat by Combidesk

This app is chat software for your webshop with which your customers can ask you questions. This removes a barrier of communication, does not disturb and has to potential to boost your conversion rate.

Would you also like to have a virtual sales representative in your webshop, which would allow you to manage more sales? Or do you want to provide a quick and personal service? In that case start now with this Chat App.

Let your webshop talk!

This Chat App increases your customer engagement by allowing them to chat to you. It is very appropriate for improving your customer interaction, it increases the time they spend in your webshop and increases your conversion rate.

Why use this app?

These are the additional dimensions of this app:

  • Automatic installation of the chat module in your Shopify webshop.
  • During the chat automatic completion of customer information in the chat module. This provides a low barrier of entry for starting a chat conversation.
  • Current products in the shopping basket are shown in the chat dashboard (under ‘user info’). This way you can provide an even more personalized service and increase your conversion.
  • Know exactly who visited your site. Live monitoring of visitors while they show, get to know where they came from, page history, current URL, returning visitors, etc…
  • Adjust the chat-widget to your own style
  • Access to a user-friendly dashboard with saved chat history, message templates, visitor priority, Q&A and a smart responder. This app integrates Shopify data in the chat dashboard.
  • Choose to answer your visitors from your smartphone or dashboard.
  • Installation takes only a few seconds.

Terms of Use

By installing the connector you automatically agree with the terms of use prepared by Combidesk.

About Combidesk

Combidesk develops easy to use and time saving connectors for Shopify. Our connectors are installed in a matter of minutes. We build app very quickly so if there is a specific connector you would like tell us about it here.

This Live Chat connector is powered by Combidesk, 280 Madison Avenue, NY 10016, United States.

Integração com

  • Zendesk Chat,
  • Zopim

Galeria de mídia

Atendimento

Preço Avaliação gratuita de 14 dias

Pode haver Cobranças externas. Essas cobranças são faturadas pelo fornecedor externo e não serão exibidas em sua fatura da Shopify.

$5/mês

* Todas as cobranças são faturadas em dólar norte-americano (USD). As cobranças recorrentes, inclusive as baseadas em uso ou mensais, são faturadas a cada 30 dias.

4.0 de 5 estrelas

A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.
  • 5 de 5 estrelas
    86% das avaliações são de 5 estrelas
    (50)
  • 4 de 5 estrelas
    2% das avaliações são de 4 estrelas
    (1)
  • 3 de 5 estrelas
    0% das avaliações são de 3 estrelas
    (0)
  • 2 de 5 estrelas
    0% das avaliações são de 2 estrelas
    (0)
  • 1 de 5 estrelas
    12% das avaliações são de 1 estrelas
    (7)
Visualizar todas as 58 avaliações

Avaliações mais recentes

Anita Grant

Avaliação
1 de 5 estrelas
Publicada
16 de novembro de 2020

I've been using this app since 2017, it has had loads of issues but Combidesk have always dealt with each issue in a timely manner. However, Combidesk has been owned & operated by Zendesk & ZopIM... :( Since then I've been having nothing but issue after issue, this morning I couldn't even login to my admin. The chat box is not appearing via my laptop but is appearing on my phone.
Tried to contact support but to no avail. Found Re:amaze and have installed that instead!
It costs a little extra but in the long run is worth it! More functionality & great customer support.

Resposta do desenvolvedor

16 de novembro de 2020

Hi Anita, too bad the installation flawed. I'm happy to help with the issue. Saw you found another app. Sorry you had to write this review 😏
Have a great day! Best, Tim - Combidesk

GO-KOT

Avaliação
5 de 5 estrelas
Publicada
8 de junho de 2019

I used this app hoping to get conversions. It worked!!! Answering simple questions while customers are shopping helps make the conversion.

Complete Unity Yoga

Avaliação
5 de 5 estrelas
Publicada
20 de fevereiro de 2019

Great app works very well :) and good value! you can see it in action here: www.completeunityyoga.com

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