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I have contacted them with a problem on 2 orders. They gave me all the information needed and who I have to contact to solve my problem.
I was provided with fast effective service! My problem was solved in minutes!!
great support, fast and +reliable!
Their customer service in the chat is prompt if the chatbot does not answer your question to your satisfaction just tap/click on the "wait for team member". Within a minute or less a team member is there to answer your questions regardless of how stupid your questions may be. They direct you to the links where you can get more detailed info or they will just patiently answer all your questions. Additionally they will email you the information and answers to your questions in a redundant follow up. So far I am very pleased with Zendrop customer service.
The customer service is fast and through very smart and knowledgeable helpful also they motivate as well thank you
I love this already
I'm a beginner dropshipper and just started using Zendrop. The customer service "Sassy" was so kind and helpful. She helped to solve my issues very efficiently and quickly. I would recommend this app to all fellow drop-shippers.
Great Support. Joshua was very knowledgeable and was quick to fix the issue I had. Amazing!
I have found the website to be very user friendly. Its fast as well, and downloading the products to your store is easy and fast. Zendrop also has some awesome training. Your not left hanging high and dry, you are a part of the team. I highly recommend Zendrop and think they are the best dropshippng company there is. Thank you Zendrop and staff for making a new Entrepeneur feel at home, and giving your awesome leadership.
Jobelle (customer support) always gets straight to the point & fixes the problem. Good Customer Support
I would definitely be doing injustice to myself, if I don’t write down a little note to say a BIG THANK YOU to Zendrop Customer Support. Specifically to Janelle Garcia. A Special Thank you, to you Janelle for stepping at a time when I needed assistance. You came in as an Angel to take me through to the end. I appreciate your Patience, your time, your troubleshooting skills. Wonderful, wonderful. Thank you Zendrop Team, you’re an Amazing bundle of HOPE..