Anmeldelser (10.423)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 83 % af bedømmelserne er på 5 stjerner
  • 14 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
17. februar 2025

The processing time is longer than before and the missing item still not yet resent to client. If they don't improve their service, we will consider other supplier.

Venus Trendy Fashion Online
Australien
Mere end et år bruger appen
Zendrop svarede 21. februar 2025

We understand your frustration and sincerely apologize for the delays. Your feedback is important to us, and we’ll make sure to share it with our team. We’ll also follow up on the missing item and do our best to resolve this as soon as possible - expect an email from us.

6. februar 2025

Great customer support, good service and makes fulfillment super easy.

Revulve
USA
9 måneder bruger appen
Zendrop svarede 11. februar 2025

Thank you for the great feedback! We're glad to hear that Zendrop's customer support and service have made your fulfillment process easier. We appreciate your support!

18. november 2024

I’ve been using Zendrop and it has completely transformed my dropshipping business. The platform is incredibly user-friendly, with a seamless integration to Shopify, making it easy to find high-quality products and start selling fast. The best part? The fast shipping times, especially for U.S.based orders, which has helped me improve customer satisfaction significantly.

Zendrop's product catalog is impressive, and I love the fact that they handle everything from sourcing to fulfillment. Their customer service is top-notch too, always responsive and ready to help.

If you’re serious about scaling your dropshipping business, Zendrop is an absolute must!

Beautify Clear
USA
3 måneder bruger appen
4. februar 2025

Harvey from customer support has been very helpful today in helping to solve an issue that has been frustrating me for weeks now. I was running around in circles before with other suggestions and agents but Harvey came to the rescue. Besides that, so far Zendrop has been user friendly.

Amaruchi
Belgien
3 måneder bruger appen
Zendrop svarede 11. februar 2025

It’s awesome to hear that Harvey was able to step in and help resolve your issue! It sounds like Zendrop has been working well for you overall. If anything else comes up, you know you can rely on the team to help!

29. januar 2025

I love the customer support that I received when I inconterred problems and when I requested to deactivate a duplicate account. Nyka was excellent and I appreciate the live chat which make it easy to resolve problems expediantly.

Seegars Gifts
USA
2 måneder bruger appen
Zendrop svarede 11. februar 2025

Thank you for sharing your experience! We're so glad Nyka was able to help you resolve the issue quickly and efficiently. It's great to hear that the live chat made things even easier. We appreciate your feedback!

25. november 2024

I love Zendrop, especially for its automation and product quality. Take the time to understand the platform thoroughly. The customer service typically responds within 24 hours, but it may take a bit longer over the weekends. Make sure to set yourself up for success!

Diamant Tamara
Canada
3 måneder bruger appen
4. februar 2025

App is great so far, I did have an issue with the Subscription with Zendrop and Shopify not linking so I got charged twice.
Khubaib from Zendrop helped inform me what the issue was and everything is good now.

Kronics Collectibles
USA
Cirka en måned bruger appen
Zendrop svarede 11. februar 2025

I'm glad to hear Khubaib was able to help resolve the issue! It's great that everything is sorted now. If you have any other questions or need further assistance, don’t hesitate to reach out! 😊

27. november 2024

I purchased a 1-year plan but I didn't know how to connect it to my store. Fortunately, two customer service agents (Leigh & ivan) helped me out. They replied quickly and made sure that all of my concerns were taken care of.

Whimcy
Canada
7 måneder bruger appen
18. februar 2025

Rafaela is very quick to respond. She was also very polite and professional when handling my concerns. Im new to Zendrop and so far, they have been fantastic.

MNM1
Canada
2 måneder bruger appen
Zendrop svarede 21. februar 2025

Thank you for your feedback! We're glad to hear that Rafaela provided quick, polite, and professional support. Welcome to Zendrop—we’re excited to have you on board!

2. december 2024

I am a new user, learning about the App. I have yet to experience more but the interactive and swift customer assistance is amazing! Looking forward to consistent success. Came in confused about my current plan and received awesome customer assistance, explanation and a satisfying resolution. Grateful for Zendrop.

V1Uno Shop
USA
3 måneder bruger appen