Zendrop ‑ Dropshipping & POD

I've found this company almost impossible to work with effectively. If there are too many variations I can't import them into Shopify, and the alternative is so time consuming. You would think Zendrop could create a simple download CSV file for easy manipulation and management of imports.

I've run into a ton of technical glitches where things don't work like they are supposed to. I added ...

Extremely Disappointed with Zendrop's Decline in Service

I’ve been using Zendrop for a while and used to be satisfied with their customer service—but this recent experience has been beyond frustrating.

My client received a damaged item, so I contacted Zendrop on April 10th requesting a replacement and included clear photos of the damage. Brenda Sorongclo responded and asked for the photos again ...

it integrates with the shopify really easy. I can't complain about that. however, I installed this app into my store and added products. then i went to purchase something from my store to make sure everything worked and to see how long it would take to get the products. well, the purchase went through smoothly... but, I never recieved the products and I haven't been able to contact anyone to fix ...

I've had a consistently disappointing experience with Zendrop to date. The customer service is poor, and the fulfilment standards are well below expectations. Multiple customer orders have needed to be refunded due to inconsistencies in product quality and colour. What’s not made clear upfront is that a single order may be fulfilled by multiple suppliers, leading to mismatched items arriving with ...

I installed this app and did not use it. In their description, they say that they will charge you for usage but they went on to take money from my account. It seems like they use the word usage to blind people to subscribe to their services so that you think that you will only be charged when you have sold sold their products. I want my money back! How can i pay 60 dollars for nothing?

It is the WORST Dropshipping experience with products and logistic. Very limited products to choose and logistic takes forever to ship and arrive. It is not an automatic system, meaning that you have to be checking everyday availability of the product because they have not an automatic system to mark a product as sold out when they have no more available. The option to add products that they don' ...

Can't give 0 stars so giving 1. This app is not what it used to be before. I respected Jared Goetz for his vision and his mission. He writes that one of the rules he lives by is to work on a problem every day on linkedin, and someday you will see the result. But one fine day, he woke up and changed the whole policy for startups that would stangle the startups. Please do not choose them as your ...

I was charged for two months without any prior notification, even though my store was never published or used. Zendrop refused to refund the April charge, citing a strict 5-day refund policy, despite the fact that I never utilized their services. This approach feels unfair and lacks transparency. I would caution others to be wary of such billing practices.

I was barely outside of the refund window without even realizing I would be charged. It's been 8 days since I was billed with no sales or usage and I had no idea. They made no exception for me, seems like they don't care too much about their customers. I was planning on coming back to the service at another time as a paying customer, but that ship has sailed.

Every product I ordered through ZenDrop is mediocre at best and often the description is a lie. I ordered a "premium leather jacket" which turned out to be vinyl, a "cashmere sweater" that doesn't feel like cashmere at all and nearly ordered "premium leather oxfords" that were vinyl uppers.

When I asked for a refund they refused. Don't use this company