Rezensionen (10.360)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 83 % der Bewertungen sind 5 Sterne
  • 14 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
15. Dezember 2024

I going to write very honest review no BS and will keep it very simple.

pros.
They have some good quality products but you have to do your own research to find one with proper good reviews. you'll be wasting lot of time though
customer service is great very helpful people mostly try to help.

Cons
Horrible shipping selection, very bad packaging. even the product is great their package make things worse.
again even if you find a good quality product shipping and delivery will ultimately ruin customer experience.

Suggestions.

Get rid of fake AI generated descriptions and fake pictures of the product. add a review section for sellers so they can review the product they are selling.
Improve the selection of shipping provider set some quality control which you guys always say in place but seems like not working without all of this any business is going to fail.

Final note for who are reading my review- guys dont rely entirely on any drop shipping, you can use them to fill some gaps in your product line and find some good source other than that big NO.

Hstrends
Vereinigtes Königreich
7 monate mit der App
Zendrop hat geantwortet 19. Dezember 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

29. Dezember 2024

Agent Khubaib was helpful in processing the refund request from my customer's order.

Trendy Vault Trove
Vereinigte Staaten
6 monate mit der App
21. November 2024

Too early. They are still working out details. Support is very confusing to work with. They will give your 3 answers to one question. I'm going to try to work with them, but very close to leaving. UGH!

PRWC Gift Shop
Vereinigte Staaten
6 monate mit der App
Zendrop hat geantwortet 4. Dezember 2024

We’re sorry to hear that you’ve had a frustrating experience so far. We understand how confusing support can be, and we appreciate your patience. We’ll make sure to look into this and get things sorted for you. Please hang in there, and we’ll do our best to help you through it.

10. Oktober 2024

Zendrop are a quandary - they have superb customer service (people), but they are let down by a system that really isn't set up for 'supply'.
The sheer number of 'variations' on a single supply item, from different supply points, means that the store owner is left wondering if they connected the right item, or if the (occasionally nice) pictures actually show the items they are offering. BTW Zendrop - check the pics, most people are struggling with Google and it's archane policies on images, MINIMISE THE TEXT AND MAKE IT LANGUAGE RELEVANT.

The number of times that an item gets 'pulled' is odd, when in reality there are multiple other suppliers, which means that you cannot be certain that the 'listing' you have won't give you dozens of rejected orders, as Zendrop don't connect one listing to multiple suppliers, that's up to the store owner to manage.

Zendrop's Plus listing subscription is also dubious - there are no tangible benefits to this other than more items (why would you restrict the listings that someone can have?) and some really quite boring 'tech talks' that are hosted by very 'cool' guys telling you how they are coming to you from their new apartment, and taking 5 times more than required to 'introduce' you to Zendrop's listing systems, or how you basically need to learn every AI package out there if you're going to succeed.

CJ don't charge you to list their items, they just want you to sell them.

Gadget-i
Vereinigtes Königreich
Mehr als ein jahr mit der App
Zendrop hat geantwortet 15. Oktober 2024

We appreciate your insights and understand your concerns regarding our system and listings. We’re sorry for any frustration this has caused and will be reaching out to assist you further.

10. November 2024

respond without delay and work with good suppliers

Wehavo
Vereinigtes Königreich
30 tage mit der App
Zendrop hat geantwortet 20. November 2024

Thank you for your feedback! We apologize for any delays you've experienced. We strive to work with reliable suppliers to ensure smooth and timely fulfillment. We'll be reaching out to you via email to assist you further.

25. Oktober 2024

It is clear to me that Zendrop is not ready to handle massive orders they are very slow I just did the test I received a couple of orders for the same product and I split it between zendrop and Dsers My Dsers order already arrived to my customer but the Zendrop order hasn’t arrived yet, I also believe in the monopoly going on and the game of affiliate Zendrop is clearly spending lots of money on that because almost everyone out there keep mentioning Zendrop but in reality Zendrop makes lots of mistakes and they take their sweet time to fulfill orders. So think about before you spend money here oh by the way they are a lot expensive than any other platform.

NUVIE
Vereinigte Staaten
Etwa ein monat mit der App
Zendrop hat geantwortet 29. Oktober 2024

Thank you for sharing your experience. We’re sorry to hear about the delays you’ve faced with your orders. We take your concerns seriously and will reach out to you to better understand the issue and assist you. Your feedback is valuable to us!

14. Oktober 2024

No está mal. Te aseguras que los productos lleguen de calidad y sin letras chinas a los clientes pero ese esfuerzo te lo meten de extra en los envíos que son muy caros. La atención al cliente increible (Janelle) muy amable.

MyTapSafe
Spanien
28 tage mit der App
Zendrop hat geantwortet 15. Oktober 2024

Thank you for your feedback! We're glad to hear that you're satisfied with the product quality and Janelle's customer service. We understand your concerns about shipping costs, and we appreciate your insights as we continue to improve. We'll be reaching out to you to provide further assistance you may need.

29. Oktober 2024

Nice Support

UK Play Time
Vereinigtes Königreich
5 tage mit der App
Zendrop hat geantwortet 31. Oktober 2024

We appreciate your kind words and we're glad to hear that you love the support you received. We just noticed that your ratings says otherwise so we'll be reaching out to you to further assist you with any concerns you may have.

10. November 2024

Good day, I just joined.
Looking for the fulfillment location. Glad to be here.

TrendFusion Mall
Vereinigte Staaten
Ein tag mit der App
Zendrop hat geantwortet 20. November 2024

We're glad to have you here. We understand that you need help and you're looking for a fulfillment location. We'll be reaching out to you as soon as possible to assist you further.

18. Oktober 2024

I love zendrop, great product and the best support! But the new billing feature is ass! You get charged 19$ for linking one product!

Seralina.de
Deutschland
Etwa 22 stunden mit der App
Zendrop hat geantwortet 23. Oktober 2024

Thank you for sharing your thoughts! We appreciate your feedback on the new billing feature and understand your concerns. We're sorry for any frustration this has caused, and we'll reach out to you soon to discuss it further.