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very helpfull, always respond very quickly, the only complaint Zendrop's reports for year end is difficult to get and not accurate for tax purposes. should have 1 report showing costs of goods and shipping costs per order
Zendrop is easy to use system with an amazing support team like Darlene she and the team with every up and downs they always have time to help you with a professional understood response, i have been using Zendrop for well over a year and im happy with the app for now. thanks team
Yes sometimes the ali import doesnt work but you can ask for help and they do a excellent work off helping. First ask than complain people.
pretty good
Zendrop has great customer service- We aren't personally finished with our shopify website yet, but we have had plenty of questions for Zendrop through the live chat where we have had access to a real team member every time with our subscription.
The only reason I've given it 4 stars is because I don't like the fact that after importing an item and publishing it, it disappears from your "My Products" section. But once I spoike to someone via chat they clarified the issue and showed me how to view my product immediately.
Which by the way all you have to do is search for it and it will appear. But if they just left the product there we wouldn't have to search (not a problem unless you are a newbie)
I have seen some really good products on this platform, however, looks like if you pay a subscription, then you are shown more products. that part I am not crazy about as others such AliExpress, you are not paying subscriptions to see more products. So unless you are willing to pay to access more products I don't recommend this platform. But the good thing is a lot of products are shipped from U.S. so the products you promote don't have to take weeks to get to customer.
Great team - customer service is always good to have available and each time ive needed them they have been there. Will continue to use.
I recommend Zendrop because they are beginner friendly. There customer service is very quick to respond to any concerns that I may have! Love it so far, especially the customizable prebuilt store:)
At first I waas very frustrated with Zendrop because It was not letting me fufill my fist order but I contacted the support team. The support team was very kind and helped me out a lot! Thank you!