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Jo from customer service was 10/10! I love the idea of getting a pre-built store as well. Well done collaboration between the two companies. Bravo!
Once you find the link for support, customer service is always helpful. After a couple of false starts, I am finally able to get up and running with my second store.
Great customer service and interface. Simple and easy to use. Does everything you need.
I highly recommend Zendrop for any entrepreneur using Shopify. Their platform has been a game-changer for my business. The support team at Zendrop is exceptional, always available to assist with any questions or issues that arise, no matter the situation. I've never encountered any problems with their service, which speaks volumes about their reliability and dedication to customer satisfaction. Additionally, their shipping speeds are incredibly fast, ensuring that my customers receive their products promptly. This level of efficiency and support makes Zendrop an invaluable partner for any Shopify entrepreneur looking to streamline their operations and enhance their customer experience
Practical, profitable, easy to use and reliable
Amazing support, fast response for a very easy to use app.
Fast, easy, best and great help when you need it - Thanks Ellah.
I appreciate the opportunity to provide feedback on my recent experience with Zendrop, which I've been utilizing for approximately one month. Overall, I find the platform to be excellent and have enjoyed using it.
However, I would like to offer some suggestions for potential improvements:
* Enhancement of Zendrop Academy:
I've observed that Zendrop Academy offers a limited number of lessons, which can be completed within a short span, often leaving users with no further engagement. Additionally, most of the content available in the academy is accessible on Zendrop's YouTube channel. Furthermore, the content of the live calls seems to follow a repetitive pattern, focusing primarily on the host's success story, the benefits of Zendrop, and addressing basic questions. While these sessions may serve as effective marketing strategies, I believe there is room for diversification and deeper exploration of topics to cater to varying levels of expertise and interests.
* Implementation of Ad Spy Functionality:
It is my suggestion that Zendrop considers establishing a partnership with an ad spy tool to integrate an ad spy feature directly into the platform. This addition would enable users to efficiently monitor advertisements and streamline the process of importing products into Zendrop. By providing users with the ability to view ads, analyze their performance metrics, and seamlessly import associated products within the Zendrop interface, this feature would greatly enhance the user experience and eliminate the need to navigate between multiple platforms for research and product sourcing.
These proposed enhancements aim to further optimize the utility and convenience of Zendrop, ultimately contributing to an even more seamless and productive user experience.
Thank you for considering my feedback, and I look forward to witnessing potential developments in these areas.
Best regards,
Assistance when required was reasonably quick.
Thank you for your feedback! We’re glad to hear that our assistance was quick and helpful.
Great customer service