Rezensionen (9.191)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 82 % der Bewertungen sind 5 Sterne
  • 14 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
9. Februar 2024

easy and cheap

truclothing
Kanada
4 monate mit der App
Bearbeitet am 5. Dezember 2023

Update 12/4: I got reached out to from Austin with a resolution. I got the battery replaced and they gave me support to make sure from now on I would be good from now. Im leaving the part on the bottom to show that they do work hard to make sure their client base is taken cared of, i was so impressed i decided to open a second store that would be dedicated through ZD so i can see what the results would be doing so and it did make building out the second store much easier, along with some US based products for this niche that will give some quick shipping times. The customer support has been better since too it seems they really took the feedback which is rare to see from any company. Big turn around for sure thanks team for the support I appreciate it!

While I think the idea behind it is good and the intention is positive its really clear that the team is overwhelmed. I couldnt even receive a quote from their sales team to buy products in bulk which I was assured they could do - and important to note the only reason I was going down that path is shipping times can easily reach 3 weeks - by far the slowest of ANY service i've used. They have cool products overall and the idea is there but execution makes this an overall low quality option from what I've experienced. They also charge you for shipping up front and apparently they can choose from a large variety of options, but you dont know what they will select or even pay more to get faster shipping. Interestingly this may be a ploy for them to pocket extra money more than anything else, other services have transparent shipping rates and options. If i hear the quality goes back up I'll give it another shot in the future but for now there's a lot of red flags so I'll stay clear.

Office Cozy
Vereinigte Staaten
3 monate mit der App
Zendrop hat geantwortet 2. Oktober 2023

Thank you for your feedback on this! Austin from our team has reached out to you via email to assist you with this. Excited to get this to a resolution.

14. Mai 2024

Buena

Force Gripper
Spanien
29 tage mit der App
27. Mai 2024

Top app! Werkt goed en klantenservice ook top!

Niveon
Niederlande
Etwa 2 monate mit der App
22. Januar 2024

Top rated service by the customer service team. Dealt with my issue quickly and offered me som great support and service. Thanks for the help. Fit-revive

Fit Revive
Vereinigtes Königreich
16 tage mit der App
10. Januar 2024

Zendrop has been so easy to implement and use, it really simplifies the fulfillment process and they have good terms & conditions regarding returns and refunds which makes it easy.

Bouncy Bits
Dänemark
4 monate mit der App
15. Februar 2024

Ian was a great support help! He deserves a raise! Great up for dropshipping as well!

Shop Constant
Vereinigte Staaten
29 tage mit der App
11. Januar 2024

I've tried other dropshipping suppliers and honestly this beats them all!! Very easy user experience and the customer service team are the best! very helpful and reply so quickly!

ElectraSculpt
Vereinigtes Königreich
3 monate mit der App
31. Januar 2024

Well, I wish I could give you five stars, But so far, I am happy with the website, but honestly, I was expecting those weekly meetings to be 1:1, as Thomas claims the meeting to be called because it is not a 1:1 session; I left some questions in the chat today and in the Q&A box, and I never got any answers.
For a beginner like me, it is paramount to count on someone who can coach me on what to do, what don't, and how. What I've seen so far is a DYS thing. and figure it out on your own while you can.

TechStyleHub.shop
Vereinigte Staaten
9 tage mit der App
Zendrop hat geantwortet 2. Februar 2024

Thanks for sharing your feedback on this. We have reached out to you via email to assist you with this.

29. Dezember 2023

I'm a beginner drop shipper and just started using Zendrop. My experience has been great so far; the platform is straightforward to navigate and has many useful features. I had some issues with my subscription plan, but their Customer Service is top-notch.
Karrie assisted me and I appreciated the help!

AS Creations & More
Vereinigte Staaten
Etwa ein monat mit der App