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I just spent almost 3 hours on a live chat with two different ladies, Kelly an Jo. Why two you might ask? It is because of the time of day and a shift change. I had a major boo boo that I had done to myself and they both took their time in walking me through everything step by step. Big deal you might say. When you are new to drop shipping an e-commerce, and working with just one hand it can be VERY time consuming. In short they were Very helpful and patient with me, and I owe them a BIG DEAL of Gratitude.
“Zendrop has been a game-changer for e-commerce business! Their fast shipping and wonderful customer service experience! Easy product sourcing, and seamless integration have streamlined my entire process. Highly recommended for anyone looking to scale effectively.”
Thank you for your amazing feedback! We’re thrilled to hear that Zendrop has made such a positive impact on your e-commerce business. Your recommendation means a lot to us!
Zendrop customer service is subpar to none. Each time the customer service agents take the time to diligently and efficiently solve the problem and today was no exception. Very grateful!
Thank you for your amazing feedback! We're so glad to hear that our customer service team consistently provides you with diligent and efficient support. Your gratitude means a lot to us!
Very kind and helpful. Helped me feel comfortable and helped me get effortlessly started with Zendrop.
Contacted the support team on numerous occasions. They're quick to respond and always aid in my query. I was helped by Jobelle recently who supported me with numerous questions. Couldn't fault it.
Thank you for your wonderful feedback! We're so happy to hear that our support team, and Jobelle in particular, was able to assist you with all your questions. It's great to know that we’ve been able to help you consistently and efficiently. We truly appreciate your kind words!
Nothing bad to say about Zendrop. The customer service team and the fulfillment team are great
We're glad to hear from you and we truly appreciate your feedback.
well today i had a technical problem with my account, i entered the chat support with canceling my account in mind, and now am here with a five star review, so you can pretty much guess their customer support was over the rood and fixed my problem very well.
Super fast customer service at all times.
They help u with any issue u could imagine, and like i said, in seconds.
great app shame about only being able to do 25 orders on the free plan but easy to use and support is really helpful compared to other channel support agents they are a dream any issues they jump right on it Jemima and mariane have been really helpful to me lately props to them both
I really like this App. Everything works pretty much automated. You only have to pay at the end.