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So far it has been sufficient, but the fulfilment takes a bit long. Still waiting for an order to be fulfilled from Processing.
I'm happy to hear that Zendrop has been good so far! Our processing time is estimated at 2 to 3 days and that's actually a consistent average right now but sometimes it can take a bit longer depending on the product -- it may be a very popular product or a product that doesn't get much attention, both of which can cause a manufacturing delay. If processing hits 5 days or longer, feel free to hit up our Customer Success team by submitting a request via the Knowledge Hub.
Some products have misleading images, the product available is not necessarily the image that is being shown--check the variants to get an accurate product. Do your due diligence and review the entire product listing before you import it to your store, this will save you a lot of work later.
I would recommend the app. Although, I am just getting started. I find it is flexable and well put together because I was able to find products that would work for my store.
Thank you!
Barbara
all in all its great, but still needs improvement with zen drop support( never possible to get the bot to the concrete problem) and improve the thank you cart
I would like to see RoadPro Family of Brands products available there really isn't a website that is worth shopping at for truckers. I am a retired trucker
and I just bought the domain name truckersbuymore.com you can find RoadPro at roadprobrands.com
Thanks for sharing your review. We have reached out to you via email to assist you with this.
It is easy to use. I don't like that I have to wait until I make a sale to see a price for the item. It doesn't help me price things.
The Zendrop App itself is very well made and user-friendly. But other than that delivery times have been pretty ok so far (mostly 15-16 days) with some delays here and there. Also Thank You cards haven't been working so far and order credits don't show up (maybe because I'm on the trial of the Plus Plan). Anyways supportwise though, it's perfect. Theresa, Molly and ESPECIALLY Michael have been a really big help overcoming those issues and are always here for me if there are any more. They really seem to care about my business and are understanding and (I think is also a really big point) fluent in English! Overall okay Dropshipping service with perfect support. Again, thank you Michael for everything!
i find it little slower app to use. Some of the icons were hard to use. Look wise it was a great app.
This app is great for beginners and the products are amazing. The only thing that I dislike is the check list you have always pops up even after you hide it. If you select dismiss there is another message that appears saying are you sure you want to miss out on the 100 credits, you select yes Im sure but then if you select a page for example you look at products the message will pop up again. Another thing is sometimes I get error messages if I select a product from "my products" usually happens when i use a desktop. Other than that its great!
Thanks for sharing your feedback. We have reached out to you via email to assist you with this. Excited to improve your experience.
This experience wasn't a positive one for me, it was very frustrating. Due to an internal problem, I was unable to import products from AliExpress. I was unable to get in touch with support on the website due to an on-site issue. On the website it's the only way it provides instructions for reaching them and doesn't offer any other alternatives. Contacting them was a nightmare. They did not answer through Instagram. I found their support email on their YouTube channel. The email Support was extremely quick, which is the only reason why I am still giving a 3 start. I was connected to an agent via email. The support team was great and respectfull . They issued me a refund without any hassle.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.