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Great support from the team. I'm totaly new to dropshipping and they make my life a lot easier by answering all of my questions!
We're so glad to hear that the team has been supportive as you start your dropshipping journey! Having your questions answered can really ease the process. Thanks for sharing your positive experience!
I wish i could do a 10 * i was recently the victim of scam on my store and Zendrop customer care was so freaking awesome. They never stop until everything was back to normal, thank you so much for the great work ethic, empathy and consistence everyone put into the work. Even when i told them to just deactivate and I’ll start over, they didn’t let me. I’m so grateful for everyone, a huge thank you for been so awesome at what y’all do
Thank you so much for your heartfelt message! We're truly sorry to hear about your experience with the scam, but we're thrilled that our customer care team was able to support you so effectively. Your gratitude means the world to us!
Very bad they charged me for nothing
We sincerely apologize for the charges you’ve experienced. This is not the service we strive to provide. We’ll reach out to assist you further and resolve the issue as quickly as possible.
Fantastic experience with Zendrop!
Zendrop has been a game-changer for my Shopify store. Their platform is user-friendly, and the product catalog is vast, which made it easy to find unique items that fit my niche perfectly. The seamless integration with Shopify saves so much time – all the product details sync instantly, and their order processing is smooth and efficient. But what really stands out is the support team! They've been incredibly responsive and helpful, always ready to answer questions and provide guidance whenever I've needed it. I’d highly recommend Zendrop to anyone looking to streamline their dropshipping operations on Shopify
Thank you for the amazing feedback! We’re thrilled to hear that Zendrop has been a game-changer for your Shopify store and that you find our platform user-friendly. It’s great to know our support team has been responsive and helpful as well. Your recommendation means a lot to us, and we’re here to support you every step of the way!
Had a very pleasant conversation with an Jo from the Zendrop team. Quick help. big recommendation
This support is a great attribute to this program I recamend it and use it everyday.
Great customer service
Thank you! We’re glad to hear you had a great experience with our customer service. Your feedback is much appreciated!
Usman, tech support for Zendrop was the only person able to fix a 6 day issue. Thanks again to his tech savvy services! He was patient and quick to responding and stayed with me the whole way until the matter was resolved.
Thanks again Usman!
Thank you for sharing your experience! We're thrilled that Usman was able to resolve your issue and provide such attentive support. Your appreciation means a lot, and we’ll make sure to recognize his efforts!
They are the best! Best costumer service!
Thank you so much for your kind words! We're thrilled to hear that you think we have the best customer service. Your support means everything to us!
The customer service reps Nyka and Franz were very helpful. However, I am not happy about the long shipping time. It's been 2 weeks and my customer still has not received her item.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.