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The staff is professional, very knowledgeable, and knows their stuff.
Thank you for the great feedback! We're thrilled to hear that our staff has provided you with professional and knowledgeable support. Your trust in us means a lot!
support was quick to respond and helpful
I would rate this app 5 stars because the support team is very polite and helpful, they are very quick too.
Shiza has been very helpful and patient. Thx Shiza.
very good and very good support thank you so much
Thank you for your kind words! I’m glad to hear you had a great experience and found the support helpful. Your appreciation means a lot!
I recently started using Zendrop for my e-commerce business, and I must say, their customer service has been exceptional. From the moment I signed up, the team at Zendrop has gone above and beyond to ensure my experience is smooth and hassle-free.
The onboarding process was seamless, thanks to the detailed guidance provided by their support team. They were always available to answer my questions, no matter how trivial they seemed. I particularly appreciate their prompt response times – I never had to wait long to get the help I needed.
Zendrop's customer service representatives are knowledgeable, friendly, and genuinely invested in helping their customers succeed. They provided me with useful tips and tricks to optimize my store and were proactive in resolving any issues that arose.
One instance that stood out was when I encountered a problem with product synchronization. The support team quickly identified the issue and walked me through the steps to fix it. Their patience and expertise turned a potentially frustrating situation into a positive learning experience.
Overall, Zendrop has impressed me with their dedication to excellent customer service. Their team is a valuable resource, and their commitment to customer satisfaction is evident in every interaction. I highly recommend Zendrop to anyone looking for a reliable and supportive dropshipping platform.
Zendrop has been a game-changer for my e-commerce business! The platform is incredibly user-friendly, making it easy to find and source mostly high-quality products. The shipping times could be better. However, reliable customer service ensure I am always satisfied. Plus, the seamless integration with my online store saves me so much time and effort. Highly recommend Zendrop for anyone looking to elevate their dropshipping business!
Also, Jeffrey is great!
To be honest, I haven't used the app. I bought it, started doing things but I just never got around to setting everything up. The support have been supernice this entire time and when I cancelled they didn't have to refund me but did without any discussion.
When I get around to having more time for this I will surely return.
glad i'm working with zendrop
We're glad to hear that you're enjoying your experience with Zendrop!
Amazing Customer service (God bless you Jinky from the support team). Replies within 1mn, and offered great help with my billing issue ! Wish all the Dropshipping companies were like Zendrop. I started using the product today, and even before I start using it for my shop, I am already delighted by the user experience, and my experience with the customer service team. Highly recommended !