Rezensionen (8.887)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 82 % der Bewertungen sind 5 Sterne
  • 15 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
12. Mai 2024

Worst dropshipping service ever. It looks pretty - everything is organized and easy to find. However, don't let that fool you (btw, this is coming from someone who was a plus member). Let me explain:

1. I wanted to try Zendrop before posting products on my store, so I ordered a few samples to test them out. They took so long to arrive and I contacted their customer service many times. Eventually, I just gave up and canceled the order.

2. Their 24/7 customer service only sounds nice. Yes, they reply fairly quickly, and yes, they are very friendly, but they don't actually help you fix the problem. All of my conversations with customer service agents went something like this:
They say they'll check why the products are taking so long to arrive and get back to me as soon as possible. When they get back to me, all they have to say is that they've just contacted the sender and that there has been some sort of an ambiguous delay, but the products are on their way. Sounds assuring, the first time they say it.

Bottom line, I think it's a waste of time and money.

Spirecook
Israel
4 monate mit der App
Zendrop hat geantwortet 14. Mai 2024

Thank you for sharing your review. We have reached out to you via email to assist you with this.

23. April 2024

I've been using Zendrop for about 4 months and they have been great. Their customer service has been spot on and they will quickly update you by email about items becoming unavailable or changes in price.

CrestRidge Market
Vereinigte Staaten
5 monate mit der App
11. April 2024

Zendrop is an awesome drop shipping company, they have a lot of products to choose.

The help that I receive every time from the staff is really something else, they are always fast at replying to you and to explain the solution to your problem in a clear and simple way!

They also have a lot of offers for their different plan which is amazing.

If you are just starting out your dropshipping journey, I really suggest you to use Zendrop!

Shark bite comfort
Italien
2 monate mit der App
28. Mai 2024

At Zendrop I was assisted very fast and effectively. They know the business and they know that time is money. It feels good having Zendrop as my fulfillment store.

eHealthSmartSolutions LLC
Vereinigte Staaten
9 monate mit der App
3. Juni 2024

Simple way to get started. Easy ways to learn and build for beginners starting out in e-commerce. Support team is fast.
Many opportunities that Shopify gives you.
I won’t spoil too much but give it a shot and let go of your worries, they will only hold you back!

slippo
Vereinigte Staaten
16 tage mit der App
12. Juni 2024

I wanted to express my gratitude for having Kelley as part of your support team. She has been incredibly helpful and provided me with all the information I requested. Her assistance has made a significant difference in my experience.

Venci
Vereinigte Staaten
2 monate mit der App
22. Mai 2024

They are simply the best in the game. Especially for support, the AI ChatBot can redirect you almost instantly to Live support agents who are friendly and super helpful. Thanks, Joshua!

OhneInk
Deutschland
7 monate mit der App
22. März 2024

I started my Brand in February and Zendrop has been amazing so far. They have a great selection of products. Anything you can think of they probably have it. The prices of them make it easy to make a good profit margin on sales. The customer service and support if you run into any issue the team at Zendrop will try their best to help. I had an issue with linking products to my site. I emailed the support team and Janelle from the team jumped right on it. I’m fully satisfied with the platform. I plan on continuing using this service in the future and I’ve had no problems so far. The make the process of building your e-commerce store seamless. Anyone with enough time could do it. Thank you everyone at Zendrop for making this possible. This is my first time starting my own business and Zendrop makes me confident I can take on the world by the horns.

Vouge Vista
Vereinigte Staaten
2 monate mit der App
3. Mai 2024

Zendrop is amazing. Super easy to navigate, and the customer support is actually really good, You get so used to very trashy customer service, especially with wholesale websites. Zendrops is surprisingly good. They always have answers for your questions, it's 24/7 and you can do it all over chat. I highly recommend zendrop to anyone

Drop-Sphere E-commerce
Vereinigte Staaten
2 monate mit der App
11. Juni 2024

Very helpful, chat support. needed to know where thy had shipping and they got back to me very fast.

PepitoStore
Norwegen
5 monate mit der App