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Contacted support chat because I couldn’t see the shipping information of an order. Support answered quickly and was able to guide me through to see the shipping information.
Awesome customer support! It is easy to reach a real person quickly through the online chat. The person I reached was able to quickly resolve my issues and answer my questions.
This is easy on the eye. Simple to understand. Chat box help. Easy to import products. I am happy so far. Hopefully I can pick nice items that sell. I love it.
Was very sceptical at first but when reaching out to their customer service I was sold to their services. Extremely quick response by a real human and not a BOT. Answered all my questions and concerns and honestly could not be happier. Excited to see how the fulfilment goes - have high hopes for it. So far so good and will recommend
The service team was very professional and quick to respond, they helped me with a customer complaint and made sure that my customer is satisfied and they issued a full refund for customer satisfaction. This a great partnership between an online business and zendrop :)
Being new to both Shopify and Zendrop processes, I had some dropshipping questions which I needed answers too quickly. Jinky was of great assistance to myself on-line and answered everything in quick fashion which was being asked of her. This was greatly appreciated. When you are chasing answers that impacts customer orders, receiving the right information is critical. A big thank you for pointing me in the right direction! Overall, a very satisfied owner!
I've been using Zendrop for my online store for a few months now, and it's been really helpful. It works really well with my Shopify store, making everything easier for me.
What I really like about Zendrop is how helpful their team is. Whenever I had a question or a problem, they were always there to help me out.
I can really recommend Zendrop for any Dropshipping business
great
It is much easier to use then other apps I have used before. I am new to using Zendrop but how quick and easy it is to upload products, I can't wait to see how purchases works.
Zendrop! What can I say. The website is reasonably simple to use and navigate. Customization can be tricky unless you go through all the training videos. HOWEVER the customer service via chat is one of the best i have experienced. I recently opened a Shopify store and had the need to contact Zendrop 3 times. Every single time the customer service representatives were patient and understanding and most importantly resolved my issues quickly. I never waited more than a minute to get redirected from the BOT to the Live person. I highly recommend Zendrop for its products and its amazing customer service. Thank You.