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I am very satisfied with the support. I had an issue with an order that just came in, as it wasn't showing up in the Zendrop "Orders." I contacted support and received a very quick response from the lovely Jo Anne, who was able to provide me with an answer right away. Thank you for the help. I haven't been using Zendrop for long, but I have no complaints so far. Thanks for the help, Jo Anne, and here's to a great collaboration!
Ive had a great experience with all the zendrop live agents. They have all helped me with my orders, and helped me have a great experience. Usman and Jemima have been great.
very helpful! every time i have an issue i just go to zendrop support and they help me out very quickly!
Thank you for your kind words! We’re glad to hear Zendrop support has been quick and helpful for you. We appreciate your feedback!
As a newcomer to Zendrop, my experience has been impressive, particularly thanks to their outstanding customer service team. They've been incredibly responsive and helpful, ensuring I have all the information I need to get started. Overall, Zendrop offers a smooth and supportive user experience that's perfect for beginners.
Thank you for the great feedback! We’re thrilled to hear that Zendrop’s customer service has made your start smooth and supportive. Your satisfaction means a lot to us!
Very helpful customer support, i was trying to resolve the issue and they said that the developer team is gonna may take 24-48hours.. I didn't expect to be that fast, because as soon as i check, after just 20 minutes they fixed everything, 5 stars, recommend
Answer quick. very nice and professional. Thank you Harvey for your support!
Thank you for your kind words! We're thrilled to hear that you had a quick, professional experience. We'll be sure to pass along your thanks to Harvey—he'll be happy to hear it!
I had an excellent experience with the support team! They were incredibly patient and helpful, especially with resolving my subscription and billing issues. They went above and beyond to ensure everything was sorted out, and their professionalism made the process so much smoother. Highly recommend this app and their outstanding customer service!
Thank you for your wonderful feedback! We're so glad to hear that our support team was able to assist you effectively with your subscription and billing issues. It's great to know their professionalism made a positive impact on your experience. We truly appreciate your recommendation and are grateful for your kind words!
Zendrop is a great platform to use with Shopify. They are always willing to help with any questions you have, and help you learn something new everytime you reach out! Great products and great support. I would love to have a customer service phone number to reach out to if it's available my only recommendation. Maybe they already do!
5 Stars for Jo Anne and her fast response and help. I love Zendrop so far although my store hasn't kicked off yet it's been a great experience learning and getting help in fixing up my store.
I use Zendrop for my Shopify store, and it's a blast! The platform is easy to use and integrates perfectly with Shopify, making it easy to import products and manage orders. Support is responsive and always ready to help.
Thank you for the great feedback! We’re excited to hear that you’re enjoying Zendrop for your Shopify store and that the integration has made things easier for you. It’s fantastic to know our support team has been responsive as well. Your satisfaction means a lot to us!