Reseñas (10.420)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 83% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
10 de enero de 2025

zendrop... i do not have a good story to tell. i am a beginner at this shopify store for fashion jewelry. i paid webdesigner to put together our site with about 65 beautiful pieces. i first chose dsers for the first setup and used aliexpress for product...it looked good but delivery was slow and the packageing was a plastic bag...not good for sales....so 2 months into this i switched to zendrop. ...

ColorMeGold
Estados Unidos
20 días usando la aplicación
Zendrop respondió 14 de enero de 2025

We’re so sorry to hear about the difficulties you've experienced, especially as you’re getting started with your Shopify store. We understand how frustrating it must be, and ...

16 de diciembre de 2024

Mostly worked good except for payment. They billed us for more product than we had used and have not been very helpful in this regard.

Atrixa
Suecia
2 meses usando la aplicación
Zendrop respondió 19 de diciembre de 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

Fecha de modificación: 18 de noviembre de 2024

I have been using Zendrop for over slightly a month now, and I have to say that I’m fairly disappointed.

While I generally think they have a good customer team, they seem to have trouble coming contact with their fulfillment team. For instance, when I made sample order and had a question about the delivery process, I was told that I will get an answer between 24-48 hours from their shipping team. ...

Min butik
Grecia
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 11 de noviembre de 2024

Their CS (Jemima) was great.
However... I personally ordered a product which took 14 days to arrive in Florida. On top of that, the product (suitcase coffee cup holder) did NOT function as intended.
Stay clear, if you don't want frustrated customers!

Life Essentials
Estados Unidos
Alrededor de 2 meses usando la aplicación
Zendrop respondió 8 de octubre de 2024

Thank you for sharing your experience! We're glad to hear that Jemima was able to assist you with the webinar, even with the tech issues.

4 de octubre de 2024

i have an issue to reinstall zendrop. please helpout me to reinstall it. 403 Forbidden issue accured that zendrop allows only one active store connection. i have cleared my caches ans apply incognito mode also but failed

UFA Collections
Pakistán
4 días usando la aplicación
Zendrop respondió 8 de octubre de 2024

We’re sorry to hear about the difficulties you faced. We’ll be in touch to provide you with further assistance.

30 de julio de 2024

The customer service reps Nyka and Franz were very helpful. However, I am not happy about the long shipping time. It's been 2 weeks and my customer still has not received her item.

Radiant Regalia
Estados Unidos
Más de 1 año usando la aplicación
Zendrop respondió 1 de agosto de 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

22 de junio de 2024

At this point im neutral. This all has been confusing and chaotic from the start of Adrian building the free store. Ive missed every training that i paid for because before that training 99 emails concerning different training and or the same floods my email account so bad that ive ended up missing every single training because of the organized chaos. I dont know any more today than i did the day ...

My Store
Estados Unidos
Alrededor de 2 meses usando la aplicación
Zendrop respondió 24 de junio de 2024

Thanks for sharing your feedback. We are unable to locate your email associated with the Zendrop account. Can you please reach out to us at austin@zendrop.com and we'll be ...

4 de marzo de 2024

You are overcharging products from aliexpress + you are overcharging shipping.
In other words, paid subscriptions are not enough, you also take a cut from the price of the product + shipping (I really don't understand why you have standard $8 per shipping considering the fact that you provide same time frame delivery as the vendors on aliexpress, it's not like you charge $8 and get delivery in 5 ...

Boost Boutique
Reino Unido
4 meses usando la aplicación
Zendrop respondió 6 de marzo de 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

27 de septiembre de 2024

Vente inexistent apres 2 semaines, service a la clientele (au vender)introuvable,impossible de savoir si le site que vous mavez vendu est fonctionnel 2 semaines sans aucune vente,prix t-SHIRT BEAUCOUP TROP CHER !

EnjoyHomePlus
Canadá
25 días usando la aplicación
Zendrop respondió 30 de septiembre de 2024

We're sorry to hear that your experience wasn't ideal. We'll reach out to you to further assist you with your concern.

30 de junio de 2024

Some of the features do not work as advertised. Such as the Aliexpress importer. The importer has had issues or reports of not functioning for nearly a year. Customer service in regards to any assistance in getting it to work was dissatisfying. I also made the mistake of topping up my credit balance to try and order some samples. However, you can't use the balance to do that and it was not very ...

Prefurred Pet Supply
Estados Unidos
4 meses usando la aplicación
Zendrop respondió 2 de julio de 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.