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Very useful app, the team is great and are always there to help! A bit pricey but you get what you want from it and more
Thank you for your feedback! We’re glad you find the app useful and appreciate the team's support. Your input about pricing is valuable, and we're happy to hear you feel it delivers great value!
Absolutely love their customer service every time i've gotten stuck on something they have always be so eager to help figure it out definitely recommended.
the support team is always very helpful everytime i reach out and they answer back fairly quickly. My Last experience was with Jobelle and she quickly resolved my issue and pointed in the right direction to make sure it doesnt happen again in the future.
Thank you for sharing your experience! We're thrilled to hear that Jobelle was able to help you quickly and effectively. Your feedback about our support team is greatly appreciated, and we’re always here to assist you!
I have started using this since Aug 2024, and it has been the easiest drop ship app i have used.
easy to link to shopify and add products to your store.
Thank you for sharing your experience! We’re thrilled to hear that you find our app easy to use and that linking to Shopify and adding products has been a breeze for you.
2 out of 2 products that i've sold have had stock issues, but both times the support team resolved the issue very quickly
you will have to contact customers asking them about replacements, but it's part of the job
We appreciate your understanding! It's great to hear that our support team was able to resolve the stock issues swiftly.
AI works fine and the actual people you may speak with are fast and knowledgable will update later if they dont get back to me on my request but for now my experience has been pleasant
Thank you for your review. We're glad to hear it from you.
As a online store owner I'm love the simplicity off using Zendrop! lot's of product ,great custumer service! There's great plans and advantages for everyone's no matter you're starting your buisness or you're already world wide scale !
Thank you for the amazing feedback! We're so glad to hear that Zendrop's simplicity and variety of products have made a positive impact on your business. Whether you're just starting out or scaling globally, we're thrilled to support you every step of the way. We truly appreciate your kind words and are here to help as you continue to grow!
I wanted to share a very pleasant experience, I will say right away, Zendrop support is the best support I have ever met, when adding a product from Zendrop to Shopify, I had an unknown problem, I wrote to support, they told me that it was just a technical problem, and within 24 hours it was solved, after which I faced the problem that I could not add several variants of the product at a time, although I did not have any publication of the product on Shopify, accordingly, the limit was not broken, within a few hours, zendrop support contacted the supply manager of this product, and told him to resize this product and by the next morning it was all sorted, thanks Jacob for your help
Thank you for sharing your experience! We’re thrilled to hear that our support team, especially Jacob, provided such effective and timely assistance with your product issues. Your feedback highlights our commitment to resolving challenges quickly, and we appreciate your kind words!
Great experience so far, good(quick) customer support and always helpful with resolving issues
Thank you so much for your kind words! We’re thrilled to hear you’ve had a great experience and appreciate your recognition of our support team. We're always here to help!
I can't thank Marqil from Zendrop enough for his incredible support! His effortless dedication, patience, and kindness have made every interaction such a positive experience. Marqil consistently goes above and beyond, always eager to offer his unwavering support and ensure every concern is addressed with the utmost care.
A big shoutout to the entire Zendrop advisory team as well! They are truly exceptional—always kind, approachable, and committed to finding effective solutions to any problem. Their proactive and solution-oriented approach makes working with Zendrop a seamless and enjoyable experience.
Thank you, Marqil and the Zendrop team, for setting the gold standard in customer support. You’ve earned a customer for life!