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very helpful customer service. always responds within a minute. app does its job exactly how they say it will
The assistant was helpful with the minor problems i had. The app is really easy to use.
Only bad thing is prices for U.S products. I don’t know if it’s fast shipping or this inflation but man are US products high.
Great App, Had some issues but Austin did a great job of helping me solve the issues.
Thanks for sharing your feedback. On this we have reached out to you via email to get this sorted out.
I had an issue with a product not linking in the store and support helped me in 5 minutes get everything up and running.
Very quick respond and looking together for solutions! I would recommend Zendrop!
The customer service at Zendrop is truly exceptional. I had a question, and to my surprise, they responded within minutes. That kind of responsiveness is like gold in the world of dropshipping. Their dedication to resolving queries promptly and efficiently makes a significant difference.
I received my first order November 24,2023 and is now December 11,2023 and the shipping information has not yet updated since November 30,2023. Is about to be 3 weeks and my customers still haven't received their order. I'm not sure what's going on, but is not a good feeling maintaining a business when your shipping times is not as promising. I can understand if at least there's any updates, but there's no sign of my customers receiving their products. At this point I'm debating waiting to pause my store until I have another drop shipping app that works with my store.
Thanks for sharing your feedback here. We have reached out to you via email to assist you with this and will make sure to assist you with a resolution.
I am delighted to commend Joanna for her exceptional assistance in swiftly resolving a package tracking issue for one of my customers. Joanna's responsiveness and efficiency were remarkable, as she navigated through the process with professionalism and dedication. Her timely updates, clear communication, and commitment to customer satisfaction exceeded my expectations, leaving me thoroughly impressed. Joanna's outstanding service not only resolved the immediate concern but also showcased her commitment to excellence, making her an asset to Zendrop team. I am grateful for her exemplary performance and look forward to future collaborations.
Excellent customer service. Thank you
Mi experiencia en zendrop hasta el momento ha sido muy buena, en verdad tienen muy buenos productos y aunque aún no he hecho mi primera entrega ya estoy en ese proceso y lo he llevado muy bien gracias a zendrop, es una pagina increíble y muy muy fácil de usar