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Working w/ Zendrop on managing a few orders in transit, one order had sat for a few days without any movement, contacted their support team, and Darlene assisted me straight away with a few updates in between and got working on the problem / solution. Also, she gave me alternative's on what the issue could be but overall she sorted out the issue of tracking in about 48 hours from the time i reported and got the package moving and on it's way. Great service and kept me updated all the way.
Thank you for your feedback! We’re pleased to hear that Darlene provided great service and resolved the issue quickly. Your satisfaction is important to us!
Awesome.
Ian even looked into the status of my order without me asking. I should have asked, but I didn't. Ian got to the bottom of the problem and solved it in one go.
He even provided a simple way to deal with similar problems in the future. He basically provided a process that any business owner should use, which I will put into my SOP from now on.
Thank you so much, Ian, for being Awesome.
Great Dropshipping Platform!
Zendrop has been fantastic for my e-commerce business. The platform is easy to use, with seamless integration and automated order fulfillment. Shipping times are impressively fast, keeping my customers happy. The product selection is vast and high-quality, and the support team is always helpful and responsive. Overall, Zendrop has significantly streamlined my operations and boosted customer satisfaction. Highly recommend!
Thank you for your review! We’re thrilled to hear that Zendrop has been such a valuable tool for your business. We appreciate your recommendation and support!
Hello my name is Matthew Honeycutt and I'm a complete beginner when it comes to drop shipping I had no prior experience selling online or anything of that nature I was really struggling in life literally about to be homeless and laid off from work for several months I had always flirted with the idea of trying drop shipping I just had no idea where to start until I discovered zen drop. It's a truly amazing platform when I feel short on knowledge there were people and resources to help me with any questions that I had . They also connected my store to the Zen drop platform and helped me to set it all up to where it is fully automated it literally saved tons of time and completes 90% of the work for you so you can focus on your marketing and product research it's truly an amazing platform do yourself a favor and give it a try
Excellent source, and great customer service. I've been using zendrop for a couple months, and this is the first time I need customer service. Point being, very user-friendly platform
Thank you for your feedback! We’re delighted to hear that you find Zendrop user-friendly and that you had a positive experience with our customer service. Your support is much appreciated!
My experience with Zendrop has been really great. When I started my E-commerce journey I was looking for a reliable supplier and then I came across Zendrop and I've been using them pretty much since the beginning of my E-commerce journey and not once have I regret it. Their customer support has been top-notch. If you have a problem with your order they will will be happy to help solve that problem very quickly. Also their support team is really friendly and they're amazing people. 5/5 customer service. So yes I really do recommend Zendrop :)
My secret weapon for dropshipping success. The platform is intuitive and packed with features, but the real standout is their amazing customer support. They're always there to help, no matter how big or small the issue. If you're serious about dropshipping, Zendrop is a must-have.
Thank you for the fantastic feedback! We’re delighted to hear that Zendrop’s features and customer support have been so valuable to your dropshipping success. Your recommendation means a lot to us!
I’m still new to Zendrop, but my experience so far has been really good!
When face technical issues or just had a question, and reach out to their customer service team, I have always received really quick replies and amazing customer support. Because this, I feel really confident that they will do an amazing job if any our customers have issues or questions about the delivery.
It is also difficult to find great dropshipping suppliers that offer quick shipping speed to several countries in Europe. Therefore, I can highly recommend them, especially if you are in Europe.
For personal reasons I decided to discontinue the use of Zendrop and my dropshipping store. They made the exit process very seamless and painless; even refunded my card that was charged, no questions asked. That was an exemplary service from Zendrop. If I ever want to join the dropshipping wagon in the future, I will certainly come back to Zendrop!
Thank you for sharing your experience! We're sorry to see you go but are glad to hear that the exit process was seamless and that you received excellent service. We’ll be here whenever you're ready to return to dropshipping! Best wishes!
I have tried other drop shipping services, I like Zendrop because they have excellent customer service, they are available to help when its needed, highly recommended.
Thank you for your kind words! We’re thrilled to hear that you prefer Zendrop for our excellent customer service. Your recommendation means so much to us!