Reseñas (10.292)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 83% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
29 de octubre de 2024

Ivan provided superior technical support that is virtually impossible to do. He's attention to details & patient is top tier. Zendrop hires the best talent. Zendrop making my life a lot easier with the app and honest support.

Veme214
Estados Unidos
10 meses usando la aplicación
Zendrop respondió 1 de noviembre de 2024

Thank you for the fantastic feedback! We're thrilled to hear that Ivan provided you with top-notch technical support. It's great to know that our app and team are making your experience easier. We truly appreciate your kind words!

27 de noviembre de 2024

I purchased a 1-year plan but I didn't know how to connect it to my store. Fortunately, two customer service agents (Leigh & ivan) helped me out. They replied quickly and made sure that all of my concerns were taken care of.

Whimcy
Canadá
7 meses usando la aplicación
30 de octubre de 2024

For personal reasons I decided to discontinue the use of Zendrop and my dropshipping store. They made the exit process very seamless and painless; even refunded my card that was charged, no questions asked. That was an exemplary service from Zendrop. If I ever want to join the dropshipping wagon in the future, I will certainly come back to Zendrop!

KINGSLYS
Reino Unido
10 meses usando la aplicación
Zendrop respondió 1 de noviembre de 2024

Thank you for sharing your experience! We're sorry to see you go but are glad to hear that the exit process was seamless and that you received excellent service. We’ll be here whenever you're ready to return to dropshipping! Best wishes!

10 de octubre de 2024

Zendrop are a quandary - they have superb customer service (people), but they are let down by a system that really isn't set up for 'supply'.
The sheer number of 'variations' on a single supply item, from different supply points, means that the store owner is left wondering if they connected the right item, or if the (occasionally nice) pictures actually show the items they are offering. BTW Zendrop - check the pics, most people are struggling with Google and it's archane policies on images, MINIMISE THE TEXT AND MAKE IT LANGUAGE RELEVANT.

The number of times that an item gets 'pulled' is odd, when in reality there are multiple other suppliers, which means that you cannot be certain that the 'listing' you have won't give you dozens of rejected orders, as Zendrop don't connect one listing to multiple suppliers, that's up to the store owner to manage.

Zendrop's Plus listing subscription is also dubious - there are no tangible benefits to this other than more items (why would you restrict the listings that someone can have?) and some really quite boring 'tech talks' that are hosted by very 'cool' guys telling you how they are coming to you from their new apartment, and taking 5 times more than required to 'introduce' you to Zendrop's listing systems, or how you basically need to learn every AI package out there if you're going to succeed.

CJ don't charge you to list their items, they just want you to sell them.

Gadget-i
Reino Unido
Más de 1 año usando la aplicación
Zendrop respondió 15 de octubre de 2024

We appreciate your insights and understand your concerns regarding our system and listings. We’re sorry for any frustration this has caused and will be reaching out to assist you further.

21 de noviembre de 2024

Too early. They are still working out details. Support is very confusing to work with. They will give your 3 answers to one question. I'm going to try to work with them, but very close to leaving. UGH!

PRWC Gift Shop
Estados Unidos
6 meses usando la aplicación
Zendrop respondió 4 de diciembre de 2024

We’re sorry to hear that you’ve had a frustrating experience so far. We understand how confusing support can be, and we appreciate your patience. We’ll make sure to look into this and get things sorted for you. Please hang in there, and we’ll do our best to help you through it.

30 de octubre de 2024

I've been using Zendrop for my dropshipping business, and it's been a game-changer! The platform is incredibly user-friendly, and it simplifies the entire order fulfillment process. The product selection is vast, and the ability to customize my packaging has helped my brand stand out. Their customer service is responsive and always willing to help with any issues I encounter. Highly recommend Zendrop to anyone looking to streamline their dropshipping operations!

HeyFolks
Estados Unidos
8 meses usando la aplicación
Zendrop respondió 1 de noviembre de 2024

Thank you for your fantastic feedback! We’re thrilled to hear that Zendrop has been a game-changer for your dropshipping business. It’s great to know you’re enjoying the user-friendly platform, vast product selection, and responsive customer service. Your recommendation means a lot to us!

28 de octubre de 2024

Zendrop is great for dropshipping. I especially love their customer service - I am up at all hours working on my business and I can rely on their customer service team to respond in a timely matter. Sometimes even at a very odd hour.

Despite some technical issues they experience periodically on their end (which is understandable since they are also a business that is constantly improving), I still think Zendrop is the best on the market and is my primary dropshipping vendor. I highly recommend Zendrop

Palitte
Estados Unidos
8 meses usando la aplicación
Zendrop respondió 1 de noviembre de 2024

Thank you for sharing your experience with Zendrop! It’s great to hear that our customer service has been so reliable for you, especially during those late-night hours. Your feedback about their commitment to improvement is also valuable.

17 de octubre de 2024

Very helpful and fast support!

Pristine Beauty & Health
Chipre
10 meses usando la aplicación
Zendrop respondió 29 de octubre de 2024

Thank you for the positive feedback! We're thrilled to hear you found our support helpful and fast. Your satisfaction means a lot to us!

30 de noviembre de 2024

its great no complains they are fast to resolve any issue and app is super easy to use.

KAIWORKS
Estados Unidos
5 meses usando la aplicación
14 de octubre de 2024

Realmente es una aplicación muy completa, la he utilizado durante muchos meses y me dan dado soluciones muy correctas, 100% Recomendada

Imperia Essentials
México
10 meses usando la aplicación
Zendrop respondió 18 de octubre de 2024

It’s great to hear that you’ve had such a positive experience over the months! A reliable and comprehensive app makes all the difference. Thanks for the strong recommendation!