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Agent Shiza was very helpful in providing me with tracking information about my customer order. Thanks for your quick response and guidance.
Thank you for your feedback! We're thrilled to hear that Shiza was able to assist you with tracking information and provide quick, helpful guidance. We appreciate your kind words!
I purchased a 1-year plan but I didn't know how to connect it to my store. Fortunately, two customer service agents (Leigh & ivan) helped me out. They replied quickly and made sure that all of my concerns were taken care of.
I've been using Zendrop for my dropshipping business, and it's been a game-changer! The platform is incredibly user-friendly, and it simplifies the entire order fulfillment process. The product selection is vast, and the ability to customize my packaging has helped my brand stand out. Their customer service is responsive and always willing to help with any issues I encounter. Highly recommend Zendrop to anyone looking to streamline their dropshipping operations!
Thank you for your fantastic feedback! We’re thrilled to hear that Zendrop has been a game-changer for your dropshipping business. It’s great to know you’re enjoying the user-friendly platform, vast product selection, and responsive customer service. Your recommendation means a lot to us!
I going to write very honest review no BS and will keep it very simple.
pros.
They have some good quality products but you have to do your own research to find one with proper good reviews. you'll be wasting lot of time though
customer service is great very helpful people mostly try to help.
Cons
Horrible shipping selection, very bad packaging. even the product is great their package make things worse.
again even if you find a good quality product shipping and delivery will ultimately ruin customer experience.
Suggestions.
Get rid of fake AI generated descriptions and fake pictures of the product. add a review section for sellers so they can review the product they are selling.
Improve the selection of shipping provider set some quality control which you guys always say in place but seems like not working without all of this any business is going to fail.
Final note for who are reading my review- guys dont rely entirely on any drop shipping, you can use them to fill some gaps in your product line and find some good source other than that big NO.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
Hi guys, first I would like to thank zendrop for this amazing app where you have access to a wide range of features, one being the print on demand feature, where you can print logo's on almost any products and so much more. I follow ethan king on YouTube and he provide's great content on dropshipping, what products are trending, what to buy etc, the support team are quite swift to respond whenever you get stuck or have question's that need answers. GREAT app I'm just getting started with my journey and I hope to get more involved with this app, thanks again from shemaar.
Thank you so much for your thoughtful feedback, Shemaar! We're thrilled to hear that you're enjoying the app and the print-on-demand feature. It's awesome to know that you’ve found Ethan King’s content helpful, and we're glad our support team has been able to assist you along the way. We’re excited to be part of your dropshipping journey and can’t wait to see your continued success. Thanks again for choosing Zendrop!
Great support. Quick to respond and always so pleasant and helpful. I've bugged them so many times with ?'s that pop up at any given point and time but it never matters to them. They completely understand and make sure that the questions that I think may be stupid are just as important as any others. A huge thank you to each of them that has helped me out.
Thank you for your kind words! We truly appreciate your feedback and are glad to hear that our support team has been so helpful. Your questions are always welcome!
I cannot praise Zenrop enough for their outstanding service, but the true star of my experience was their incredible agent, Liezel. From the moment I reached out for assistance, Liezel went above and beyond to ensure my issue was resolved promptly and with genuine care.
Her communication skills are unparalleled—she listened attentively, asked the right questions, and explained everything with clarity and patience. Not once did I feel rushed or undervalued as a customer. Liezel’s professionalism was complemented by her warm and empathetic demeanor, which made the entire interaction a pleasure.
What truly stood out was her proactive approach. Liezel didn’t just solve my issue; she provided thoughtful suggestions and personalized solutions that exceeded my expectations. It’s rare to find someone so dedicated to delivering a seamless customer experience, and Zenrop is lucky to have her on their team.
If you’re considering Zenrop, know that not only is their service exceptional, but their commitment to customer satisfaction—exemplified by Liezel—makes them a cut above the rest. Thank you, Liezel, for turning what could have been a stressful situation into a fantastic experience! Zenrop has earned a loyal customer for life.
Thank you so much for your incredible feedback! We’re absolutely thrilled to hear about your positive experience with Liezel. It’s clear she went above and beyond to ensure your satisfaction, and we’re lucky to have her on the team. Your kind words mean the world to us, and we truly appreciate your loyalty. If you ever need further assistance, we’re here to help! Thank you for choosing Zendrop!
I am a new user, learning about the App. I have yet to experience more but the interactive and swift customer assistance is amazing! Looking forward to consistent success. Came in confused about my current plan and received awesome customer assistance, explanation and a satisfying resolution. Grateful for Zendrop.
Zendrop is a total game-changer! From the moment I started using it, managing my dropshipping store became a breeze. The app’s interface is super easy to navigate, making product and order management almost too simple (seriously, where was this app all my life?). They offer a massive selection of high-quality products, and the shipping times are crazy fast—my customers are loving it!
The Shopify integration? Seamless. It connects everything like magic, and I barely lift a finger with automated order fulfillment. Plus, their custom branding options? Absolute gold for making that unboxing experience special. Zendrop's customer support team is always there when I need them, which gives me major peace of mind. Oh, and the educational resources are fantastic for helping you grow your business.
If you're serious about dropshipping, Zendrop is definitely the way to go. Highly recommend!
Thank you so much for sharing your experience with Zendrop! It's great to hear how much easier it's made managing your dropshipping store. The seamless Shopify integration and custom branding options really elevate the whole process. Your positive feedback on our customer support and educational resources is invaluable. Happy dropshipping!
Hello my name is Matthew Honeycutt and I'm a complete beginner when it comes to drop shipping I had no prior experience selling online or anything of that nature I was really struggling in life literally about to be homeless and laid off from work for several months I had always flirted with the idea of trying drop shipping I just had no idea where to start until I discovered zen drop. It's a truly amazing platform when I feel short on knowledge there were people and resources to help me with any questions that I had . They also connected my store to the Zen drop platform and helped me to set it all up to where it is fully automated it literally saved tons of time and completes 90% of the work for you so you can focus on your marketing and product research it's truly an amazing platform do yourself a favor and give it a try