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Had an issue with an order and Ivan sorted it very quickly and thoroughly. big up to ivan
You sent an invoice to my account 3 days after installing your application. How can this happen? I will not pay this and I will close my card for withdrawals in your name. For your information, why can't I reach customer service?
We sincerely apologize for the unexpected invoice and the difficulty you're facing with customer service. This is certainly not the experience we want you to have. We will investigate the issue and ensure it's resolved immediately. In the meantime, we recommend reaching out directly to Zendrop’s support team via their official contact channels to address the billing issue.
The customer service agent, Markgil was very helpful and patient. I was very satisfied with the service I received today.
Ain't gonna lie this is the best supplier, fulfillment, and many more. I literally got $100 order credit with plus plan which is giving me room to spend and the customer service is top notch ngl. If you're not using this as sending your product i don't know what you are doing
Thank you for such an enthusiastic review! We’re thrilled to hear you’re enjoying our services and the benefits of the plus plan. Your satisfaction and support mean everything to us!
THIS PLATFORM IS ABSOLUTELY GREAT
They are great. Just great and responsive. Nyka from the support team was able to resolve my issue in MINUTES without any hastle. I recommend ZenDrop for everyone who would like secure sapplier!
Thank you for your wonderful feedback! We’re so glad to hear that Nyka was able to resolve your issue quickly and efficiently. Your recommendation for Zendrop as a secure supplier is greatly appreciated!
insanely helpful!
Glad to hear that! We're always here to help! 🚀😊
I have not actually tried this site in terms of linking my store to the site and reviewing its features, but I contacted customer service to inquire about many questions, specifically with Mr. Harvey, he was very kind and quick to answer my questions and very patient with me, I thank him for his effort and good communication with people, in principle the customer service is excellent, and this ensures providing comfort and safety for customers in the event of any problem, thank you
Thank you for your thoughtful feedback! We're glad Harvey provided excellent support and answered all your questions with patience. We appreciate your trust and look forward to assisting you as you explore Zendrop!
Really easy to use and the service and support is top notch. Even when they say they have high volume of enquiries they're back very quickly. Really enjoying the experience
I always read reviews before purchasing something. I did my research before signing up for Zendrop. My experience with customer support was like no other. Seriously top notch. My questions were handled within minutes and it was so easy and smooth. I can't say that for a lot of other companies. Having great customer service builds loyalty and trust with clients and customers.
Thank you to the support team, Jobelle, to be exact. Keep that girl around, she was awesome.
Thank you so much for sharing your experience! We’re thrilled to hear that our customer support exceeded your expectations and that Jobelle made a positive impact. Your loyalty and trust mean everything to us, and we’ll be sure to keep up the great work!