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I am so impressed with the politeness of the Agent I spoke with and her patience with me and my issues. They were resolved on point and I am now doing the happy dance. Way to go Zendrop...!!
I would like to thank the people at Zendrop for providing a platform that offers us with live support, training, tools, and other helpful resources that help us increase our chances of success. I've still yet to prepare my store and start running traffic to it, but I just wanted to say thanks in advance. As for you other entrepreneurs out there, may you find the success and freedom you're looking to achieve. Dream, have a plan, and look at what has to be done now, and you'll naturally find the finish line. God bless.
Zendrop is incredible. The staff is great, and if you're ever stuck they always have a solution for you. They make importing from AliExpress super easy and their community hub is incredible.
I have no knowledge of this industry at all. I was feeling overwhelmed after a training call. The support chat made it easy for me to explain my issues and they were corrected. She even found an overpayment and made sure that i got the refund. I'm feeling good about my upcoming journey into dropshipping.
Ok! So these is probably a little frustrating signing up and linking Shopify to Zendrop. But I was helped my Jemima who was so patience with me and walked me through my login and helping me connect to my Shopify. I really to like this app and the flow of picking the products along this the features. I give this a 5 star review because Jemima assisted me when I had no idea what was going on and was kind during the processes. Thank you again Jemima
Thank you for your fantastic review! We’re so glad to hear that Jemima provided you with the patient and helpful support you needed. It’s great to know you’re enjoying the app and finding it easy to use. Your feedback means a lot to us, and we’ll be sure to pass on your thanks to Jemima!
Each time I have a question regarding the products, I am able to start a CHAT to obtain some information. They quickly reach out to others to help get the answers I am looking for!
Thanks ZENDROP
Very easy customer support experience. Easy to start and continue!
Thank you for your feedback! We’re delighted to hear that you found our customer support easy and seamless. Your satisfaction is our goal!
The support on questions and concerns is very helpful with visual support this ideal .
Thank you for your feedback! We’re thrilled to hear that you found our visual support helpful. We strive to make your experience as smooth as possible!
They respond so quickly whenever i need help with something. Excellent service. Thanks.
Thank you for your wonderful feedback! We’re thrilled to hear that you appreciate our quick responses and excellent service.
I have only just started using zendrop but have to say the customer support is great. Jobelle helped me with an issue I was having connecting my store. Got it resolved very quickly.