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Very bad platform. Working with them leads to failure. They ship garbage to customers not products, unlike shipping, which often lasts a month or more. You will get many refunds
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
Fantastic customer service so far. The support team are quick and helpful.
Thank you for the fantastic feedback! We're thrilled to hear that our support team has been quick and helpful. Your satisfaction is our priority!
This app is AMAZING. I can't express how helpfull the team is, how fast they reply and how much they care to help. 10/10
Thank you for the amazing feedback! We’re thrilled to hear that you find our team helpful and responsive. Your support and 10/10 rating mean so much to us!
Amazing customer service. I set up multiple accounts for different dropshipping stores. I only needed the plus plan on one of my accounts. After discussing it with the zendrop team through their easily accessible messaging system, they upgraded all of my accounts to PLUS for FREE.
Absolutely amazing customer service.
They are always willing to help. Always on top of their game. Great app and service.
Thank you for your review! Rest assured that we're always happy to offer assistance.
Very helpful customer service, very good app!
Thank you for your review! We're thrilled to hear that you find our customer service and app to be very helpful. Your satisfaction is our priority!
I have had a lot of experience with their customer support and all i can say is that it's just great!
Aviod this company! There are plenty of other Dropshipping companies that are reliable and trustworthy.
I paid for the Plus plan and was told that I would be given a store and be able to check it out and request a refund within 5 days if I wasn't happy with it.
They did not send me the store, the 5 days passed and they refused to give me money back.
Apparently even though I had no store, I still had to decide within 5 days if I was happy with it or not!
They said they would give me the store but not a refund, I did not want to continue with a company that provides misleading information to get you to sign up and then doesn't do what they say.
We sincerely apologize for your less-than-ideal experience. To help resolve this, please contact us at austin@zendrop.com so we can assist you further.
Zendrop is an absolute game-changer for my e-commerce business! It’s hands down the best tool I’ve found for streamlining product sourcing and fulfillment. The interface is user-friendly and makes managing my store so much easier.
One of the standout features is the ability to get free upgrades for additional accounts. This has been a huge help as I run multiple Shopify stores, and the process was seamless thanks to Zendrop’s amazing customer service team. They were quick to respond and very helpful in upgrading my accounts to match my primary plan.
I highly recommend Zendrop to anyone in the e-commerce space. Their service is top-notch, and their tools are incredibly efficient. Thanks to Zendrop, my business operations have never been smoother!
i became the help i was needing from the customers support , im glad and happy for their support . Thank you again Jo & Janelle
Thank you for sharing your experience! It's wonderful to hear that Jo and Janelle provided the support you needed.