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So far so good, i'm loving the customer service Zendrop has.. great job. and thank you for all the help..
Thank you for your kind words! We're so glad to hear you're enjoying the customer service and that it’s been helpful to you. We appreciate your feedback and look forward to continuing to support you!
Zendrop has many good things but definitely the customer service is the best, I would recommend Zendrop 1000 times
Thank you for your amazing recommendation! We're thrilled to hear that you find our customer service to be the best. Your support means the world to us!
As a begginner dropshipper Zendrop has been a life saver for me, way more simple o use than the other fullfillment service i have tried and a very helpful team
Zendrop is much more than a vendor, they have unbeatable prices resources coaching calls a community they even have print on demand now I cannot wait to start trying it and customer service is unbeatable always always beyond helpful I cannot think y'all enough!
Thank you so much for your amazing feedback! We're thrilled to hear how much you value everything Zendrop offers, from unbeatable prices to resources, coaching calls, and our new print-on-demand service. It's great to know our customer service has made a positive impact as well.
Excellent source, and great customer service. I've been using zendrop for a couple months, and this is the first time I need customer service. Point being, very user-friendly platform
Thank you for your feedback! We’re delighted to hear that you find Zendrop user-friendly and that you had a positive experience with our customer service. Your support is much appreciated!
Zendrop are a quandary - they have superb customer service (people), but they are let down by a system that really isn't set up for 'supply'.
The sheer number of 'variations' on a single supply item, from different supply points, means that the store owner is left wondering if they connected the right item, or if the (occasionally nice) pictures actually show the items they are offering. BTW Zendrop - check the pics, most people are struggling with Google and it's archane policies on images, MINIMISE THE TEXT AND MAKE IT LANGUAGE RELEVANT.
The number of times that an item gets 'pulled' is odd, when in reality there are multiple other suppliers, which means that you cannot be certain that the 'listing' you have won't give you dozens of rejected orders, as Zendrop don't connect one listing to multiple suppliers, that's up to the store owner to manage.
Zendrop's Plus listing subscription is also dubious - there are no tangible benefits to this other than more items (why would you restrict the listings that someone can have?) and some really quite boring 'tech talks' that are hosted by very 'cool' guys telling you how they are coming to you from their new apartment, and taking 5 times more than required to 'introduce' you to Zendrop's listing systems, or how you basically need to learn every AI package out there if you're going to succeed.
CJ don't charge you to list their items, they just want you to sell them.
We appreciate your insights and understand your concerns regarding our system and listings. We’re sorry for any frustration this has caused and will be reaching out to assist you further.
i am more than satisfied with zendrop. the support is always available quickly and helps very well. it has never been so easy to have a reliable supplier. i look forward to working with them in the future.
Great company to work with. I love that they source products from trusted suppliers and by linking the products to my store the fulfilment process is smooth. The reps are always available 24/7 and very knowledgeable.
Very helpful team and always available! Can fix and answer most things within minutes. Very ease of use for the platform. Chris, my agent was super nice and helped me beyond my expectations.
I'm new to the whole dropshipping scene. Zendrop has done a great job getting me up and running. One critique... Be clear to explain the different warehouses that the product is in. This is important because if you put your products on TikTok, they absolutely do not like products being shipped outside the U.S. So I would make sure to only add products from the Zendrop US warehouse. There customer service is great and they have helped a lot. Thanks Zendrop!
Thank you for your valuable feedback! We’re glad to hear that Zendrop has been helpful in getting you started with dropshipping. We appreciate your suggestion about clarifying the warehouse locations, and we’ll certainly take that into account to improve the experience for users like you. If you ever need further assistance, feel free to reach out. Thanks for choosing Zendrop, and good luck with your business!