Reseñas (10.428)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 83% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
17 de febrero de 2025

The processing time is longer than before and the missing item still not yet resent to client. If they don't improve their service, we will consider other supplier.

Venus Trendy Fashion Online
Australia
Más de 1 año usando la aplicación
Zendrop respondió 21 de febrero de 2025

We understand your frustration and sincerely apologize for the delays. Your feedback is important to us, and we’ll make sure to share it with our team. We’ll also follow up ...

11 de diciembre de 2024

Shiza helped me so much in being able to show my newly imported products into my store that no one could see before from before! Thank you Shiza!

Chic Glamorous
Estados Unidos
2 meses usando la aplicación
Zendrop respondió 13 de diciembre de 2024

Thank you for the great feedback! We're so glad Shiza could help you get your products visible in your store. We really appreciate you sharing your experience!

6 de febrero de 2025

Great customer support, good service and makes fulfillment super easy.

Revulve
Estados Unidos
9 meses usando la aplicación
Zendrop respondió 11 de febrero de 2025

Thank you for the great feedback! We're glad to hear that Zendrop's customer support and service have made your fulfillment process easier. We appreciate your support!

4 de febrero de 2025

Harvey from customer support has been very helpful today in helping to solve an issue that has been frustrating me for weeks now. I was running around in circles before with other suggestions and agents but Harvey came to the rescue. Besides that, so far Zendrop has been user friendly.

Amaruchi
Bélgica
3 meses usando la aplicación
Zendrop respondió 11 de febrero de 2025

It’s awesome to hear that Harvey was able to step in and help resolve your issue! It sounds like Zendrop has been working well for you overall. If anything else comes up, you ...

29 de enero de 2025

I love the customer support that I received when I inconterred problems and when I requested to deactivate a duplicate account. Nyka was excellent and I appreciate the live chat which make it easy to resolve problems expediantly.

Seegars Gifts
Estados Unidos
2 meses usando la aplicación
Zendrop respondió 11 de febrero de 2025

Thank you for sharing your experience! We're so glad Nyka was able to help you resolve the issue quickly and efficiently. It's great to hear that the live chat made things ...

4 de febrero de 2025

App is great so far, I did have an issue with the Subscription with Zendrop and Shopify not linking so I got charged twice.
Khubaib from Zendrop helped inform me what the issue was and everything is good now.

Kronics Collectibles
Estados Unidos
Alrededor de 1 mes usando la aplicación
Zendrop respondió 11 de febrero de 2025

I'm glad to hear Khubaib was able to help resolve the issue! It's great that everything is sorted now. If you have any other questions or need further assistance, don’t ...

18 de noviembre de 2024

I’ve been using Zendrop and it has completely transformed my dropshipping business. The platform is incredibly user-friendly, with a seamless integration to Shopify, making it easy to find high-quality products and start selling fast. The best part? The fast shipping times, especially for U.S.based orders, which has helped me improve customer satisfaction significantly.

Zendrop's product catalog ...

Beautify Clear
Estados Unidos
3 meses usando la aplicación
18 de febrero de 2025

Rafaela is very quick to respond. She was also very polite and professional when handling my concerns. Im new to Zendrop and so far, they have been fantastic.

MNM1
Canadá
2 meses usando la aplicación
Zendrop respondió 21 de febrero de 2025

Thank you for your feedback! We're glad to hear that Rafaela provided quick, polite, and professional support. Welcome to Zendrop—we’re excited to have you on board!

25 de noviembre de 2024

I love Zendrop, especially for its automation and product quality. Take the time to understand the platform thoroughly. The customer service typically responds within 24 hours, but it may take a bit longer over the weekends. Make sure to set yourself up for success!

Diamant Tamara
Canadá
3 meses usando la aplicación
27 de noviembre de 2024

I purchased a 1-year plan but I didn't know how to connect it to my store. Fortunately, two customer service agents (Leigh & ivan) helped me out. They replied quickly and made sure that all of my concerns were taken care of.

Whimcy
Canadá
7 meses usando la aplicación