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Fantastic Customer Service. Helped me to resolve my issue speedily.
Thank you for your kind words! We're delighted to hear that our customer service team was able to resolve your issue quickly. Your satisfaction is important to us!
This experience wasn't a positive one for me, it was very frustrating. Due to an internal problem, I was unable to import products from AliExpress. I was unable to get in touch with support on the website due to an on-site issue. On the website it's the only way it provides instructions for reaching them and doesn't offer any other alternatives. Contacting them was a nightmare. They did not answer through Instagram. I found their support email on their YouTube channel. The email Support was extremely quick, which is the only reason why I am still giving a 3 start. I was connected to an agent via email. The support team was great and respectfull . They issued me a refund without any hassle.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
Insanely good customer service every single time.
fast response . very help full. solved my problem. Thanks
It's been a good experience with Zendrop since I've joined. There are tonnes of resources and training to help you on your journey. The Customer Service has been excellent as well. I highly recommend Zendrop!
I lack words to describe my experience with Zendrop so far, everything has been just flawless. Not forgetting Joanna the live agent who was very professional and patient with me whilst she rectified my problem.
Until now, great attention
Great Support Team, fast replies, simple and clear explanations. Jobelle was amazing to me! 10/10 for the service
the fulfillment process, refunds, and support are amazing.
Loving this app. Their support is especially helpful if you have a technical problem with a listing. I had trouble sourcing an item I had already listed due to a technical difficulty, and they helped me come up with a creative solution while they worked on the bug.
I look forward to doing good business.