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Calificación general
4,8
Recuentos por nivel de calificación
  • El 80% de las calificaciones son de 5 estrellas
  • El 16% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
19 de octubre de 2023

I have spent over a year sourcing unique products specifically for my store with another drop shipping agent, only to find out that when I switch from my current dropshipping agent, all the products I want to import to Zendrop, I have to send individual messages for every sourcing/import request to make sure it's kept private. This is not user friendly at all. Surely Zendrop should automatically keep it private unless it's already listed? This needs sorting out on your back end.

My Earthy Baby ZA
Sudáfrica
2 meses usando la aplicación
Zendrop respondió 20 de octubre de 2023

Thank you for sharing your feedback on this. We have reached out to you via email to assist you with this. Excited to get this to a resolution.

17 de octubre de 2023

Garbage they couldn't give me an explanation on why they couldn't deliver to the third biggest city in the U.S in there own words "We regret to inform you that, at this time, we are unable to ship to the countries you've mentioned. We understand your interest and we are actively working on expanding our shipping capabilities" ? doesn't make sense glad it was a free trial but that goes to show you these people just want your money , super high shipping fees bad customer service and overpriced.

Paws & Fur
Estados Unidos
5 días usando la aplicación
Zendrop respondió 19 de octubre de 2023

Thank you for sharing your feedback with us. On this we have reached out to assist you via mail. Excited to get this to a resolution!

Fecha de modificación: 5 de diciembre de 2023

Vendem produtos que não tem no estoque e ficam enrolando você, fiz mais de 200 pedidos de um produto e mesmo tendo o plano mais caro deles, eles não se importaram em ter agilidade e simplesmente atrasou toda a minha operação em mais de duas semanas. os atendentes não preocupam com o cliente e tentam só distrair você do problema, pior experiência da minha vida.

Tirando os atendente Molly e Jo, ótimas profissionais.

Não recomendo a nenhuma pessoa que realmente queira ganhar dinheiro!

Jugar Crecer Aprender
Brasil
Alrededor de 2 meses usando la aplicación
Zendrop respondió 5 de diciembre de 2023

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

3 de noviembre de 2023

la app no me esta permitiendo importar articulos a shopify

Mi tienda
España
4 días usando la aplicación
Zendrop respondió 6 de noviembre de 2023

Thank you for sharing your feedback with us. On this we have reached out to you via email to assist you with this. Excited to get this to a resolution.

16 de noviembre de 2023

no la recomiendo

A&L
Estados Unidos
15 días usando la aplicación
Zendrop respondió 20 de noviembre de 2023

Thanks for sharing your feedback with us. We have reached out to you via email to assist you with this.

Fecha de modificación: 25 de octubre de 2023

Shipping with Zendrop has been frustratingly slow, often taking more than two weeks. We've also had issues with lost items during shipping, and it's a hassle to get refunds – we have to keep reaching out. Frankly, Zendrop's shipping management feels pretty disappointing, almost like dealing with sellers on AliExpress. We shouldn't have purchased the annual membership.

So, we've made a call to switch things up and move over to Dropshipman. It seems like a more reliable and budget-friendly option for us.

BellaBelle
Estados Unidos
3 meses usando la aplicación
Fecha de modificación: 21 de noviembre de 2023

Ever since I started with Zendrop their ability to import products from Aliexpress has been broken. You cannot import items properly. I was told for 4 days that IT was working on it. This company only wants your $79 a month. Stay away if you need to import from Aliexpress.
They say they have faster shipping because they source with certain vendors but this is not true. My orders still took over 20 days to receive. They gave me Free Plan Plus to change my review to a 5 star but after doing so and using there service it is still worse than any other service I have tried. I will stick with Dser's

Elite Gamers Lounge
Estados Unidos
Alrededor de 1 mes usando la aplicación
Zendrop respondió 2 de octubre de 2023

Thank you for your feedback on this! Austin from our team has reached out to you via email to assist you with this. Excited to get this to a resolution.

4 de octubre de 2023

overpriced

Zenbagy
Reino Unido
6 días usando la aplicación
Zendrop respondió 6 de octubre de 2023

Thank you for your feedback on this. We have reached out to you via email to assist you with this. Excited to get this to a resolution.

24 de agosto de 2023

I ordered a test product and my product still missing and it's day 15. Imagine if it was a customer ordering from these people?? what a joke is this?? i paid 4 months of their membership and this is what they give me??

OneStopShopPro
Reino Unido
3 meses usando la aplicación
Zendrop respondió 30 de agosto de 2023

Thank you for sharing your feedback with us.

To assist you with this, we have reached out to you directly via email to get this to a resolution.

Excited to assist you and resolving this.

29 de agosto de 2023

We have tried this plugin for 3 days. The publishing process of a product within our store was working fine in the beginning but then it broke all of a sudden. We tried to reach their support without any success. They have an AI Bot which is useless as you cannot create a ticket and eventually, we never had any meaningful communication with them. We cannot imagine what might happen with the orders when the basic functionality (import and publish a product to your store) doesn't work. The funny thing is that they market the service with the label 24/7 support. We would say 0/0 support in our case. We tried to uninstall and install the plugin as we thought that this could fix our issue but it didn't.

Gadgetino
Grecia
4 días usando la aplicación
Zendrop respondió 31 de agosto de 2023

Thank you for sharing your feedback with us.

To assist you with this Austin from our team has reached out to assist you with this.

Looking forward to assisting you with this and getting this to a resolution.