Zendrop ‑ Dropshipping & POD

I have been using this app for about 4 months now and I am happy with the products available. The biggest complaint from my customers is that the items arrive in very damaged packaging and in some cases items are missing in the packages. Zendrop staff is amazing in working with you to address concerns and has helped me through complaints. However, I do wish there was more QC on packages and items that are being sent to the customers. All in all a good experience but would love to see more effort in QC and packaging.

User friendly software with exceptional customer support team!

Support is very responsive, but when it comes to sourcing your product, if you have a very specific product you want, it may take a few repeated attempts with the same product link to get it. Or not at all. If you only have a couple products, this service is still very good though.

perfect support and everything u might need help with zendrop team are there for you..thank you so much for helping me.

They provide fast response and support. Recommended.

Theres still a lot of issues that need to be fixed with their compatibility with tik tok, everyday seemed to be a new issue with tracking or shipping, have only had one tracking issue with shopify though. Just only use US based shipping if you plan to sell through tik tok

app has many good features. unfortunately, the product request feature that I need is not working.

pretty good

Customer support is always the most important aspect that I consider when I am choosing an app. As chatbots that give you documentation become normal nowadays, a human who reassures you with solutions promptly can help reduce your frustration, especially for a new startup.

seems like a great app, I have just had a few complications with orders not showing up though, from what I hear, that seems to be just a me problem though