Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 82 % arvioista on 5 tähteä
  • 15 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
Muokattu 21. marraskuu 2023

Ever since I started with Zendrop their ability to import products from Aliexpress has been broken. You cannot import items properly. I was told for 4 days that IT was working on it. This company only wants your $79 a month. Stay away if you need to import from Aliexpress.
They say they have faster shipping because they source with certain vendors but this is not true. My orders still took over 20 days to receive. They gave me Free Plan Plus to change my review to a 5 star but after doing so and using there service it is still worse than any other service I have tried. I will stick with Dser's

Elite Gamers Lounge
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Zendrop vastasi 2. lokakuu 2023

Thank you for your feedback on this! Austin from our team has reached out to you via email to assist you with this. Excited to get this to a resolution.

Muokattu 25. lokakuu 2023

Shipping with Zendrop has been frustratingly slow, often taking more than two weeks. We've also had issues with lost items during shipping, and it's a hassle to get refunds – we have to keep reaching out. Frankly, Zendrop's shipping management feels pretty disappointing, almost like dealing with sellers on AliExpress. We shouldn't have purchased the annual membership.

So, we've made a call to switch things up and move over to Dropshipman. It seems like a more reliable and budget-friendly option for us.

BellaBelle
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Muokattu 5. joulukuu 2023

Vendem produtos que não tem no estoque e ficam enrolando você, fiz mais de 200 pedidos de um produto e mesmo tendo o plano mais caro deles, eles não se importaram em ter agilidade e simplesmente atrasou toda a minha operação em mais de duas semanas. os atendentes não preocupam com o cliente e tentam só distrair você do problema, pior experiência da minha vida.

Tirando os atendente Molly e Jo, ótimas profissionais.

Não recomendo a nenhuma pessoa que realmente queira ganhar dinheiro!

Jugar Crecer Aprender
Brasilia
4 kuukautta sovelluksen käyttöä
Zendrop vastasi 5. joulukuu 2023

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

17. lokakuu 2023

Garbage they couldn't give me an explanation on why they couldn't deliver to the third biggest city in the U.S in there own words "We regret to inform you that, at this time, we are unable to ship to the countries you've mentioned. We understand your interest and we are actively working on expanding our shipping capabilities" ? doesn't make sense glad it was a free trial but that goes to show you these people just want your money , super high shipping fees bad customer service and overpriced.

Paws & Fur
Yhdysvallat
5 päivää sovelluksen käyttöä
Zendrop vastasi 19. lokakuu 2023

Thank you for sharing your feedback with us. On this we have reached out to assist you via mail. Excited to get this to a resolution!

22. joulukuu 2023

Clothes and shoes, little else.

My Store
Yhdysvallat
5 päivää sovelluksen käyttöä
Zendrop vastasi 27. joulukuu 2023

Thanks for sharing your feedback. On this we have reached out to you via email to get this sorted out.

17. huhtikuu 2024

Odar problems

My Store
Intia
3 päivää sovelluksen käyttöä
Zendrop vastasi 22. huhtikuu 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

17. heinäkuu 2023

Zendrop just took $69 AUSD for my pro plan, I was trying to upgrade to a plus plan and try the free trial but it instantly took money. If zendrop can refund this I’ll try again but I’m canceling until I get my money back.

Steely's Buckets
Australia
9 kuukautta sovelluksen käyttöä
Zendrop vastasi 19. heinäkuu 2023

Thank you for bringing this to our attention and our apologies for the inconvenience.

To assist you with this, we have reached out to you directly to get this to a resolution and updates on the refund.

Excited to get this to a resolution and get you started with Zendrop!

19. toukokuu 2023

Hopefully you read the lower star reviews before reading the paid 5 start reviews. The product provided are few and far between with the majority being low quality. The US provided products are even worse. Its seems the company is only interested in working with individuals that already have a high volume drop shipping company. Take note, when signing up, the promotion for "this is the only time you will see this" promotion is predatory and a low moral advertising tactic. The per-set-up shopify store is a mess, disorganized, and takes a lot of work to straighten out. They will also insert really weird contradicting promotions on your store I.e.. "Free shipping" then on the checkout there will be a counter for your customers that reads "$160 more for free shipping" thats a bait and switch. All the learning curriculum is out dated. all the pod casts are over 2 yr old. Marketing has changed since then. Their return policy is no standard at 5 days once you press checkout say goodbye to that money. This is sad, Its a great concept, just the execution seems lack-luster. Accountability and a full refund would have been a great way to redeem yourself Zendrop.

Celtic
Yhdysvallat
12 päivää sovelluksen käyttöä
Zendrop vastasi 22. toukokuu 2023

Hi there! Thank you very much for the honest and transparent review. Zendrop's COO of Zendrop reached out to you over the weekend to touch on all of your points here and issued a full refund for the bad experience you've had overall. We're constantly working on improving the platform, and your feedback will help us do exactly that.

29. elokuu 2023

We have tried this plugin for 3 days. The publishing process of a product within our store was working fine in the beginning but then it broke all of a sudden. We tried to reach their support without any success. They have an AI Bot which is useless as you cannot create a ticket and eventually, we never had any meaningful communication with them. We cannot imagine what might happen with the orders when the basic functionality (import and publish a product to your store) doesn't work. The funny thing is that they market the service with the label 24/7 support. We would say 0/0 support in our case. We tried to uninstall and install the plugin as we thought that this could fix our issue but it didn't.

Gadgetino
Kreikka
4 päivää sovelluksen käyttöä
Zendrop vastasi 31. elokuu 2023

Thank you for sharing your feedback with us.

To assist you with this Austin from our team has reached out to assist you with this.

Looking forward to assisting you with this and getting this to a resolution.

6. elokuu 2023

I wanted to try the 7 days free trial, but they charged me immediately. Please refund. WHY WOULD YOU SAY FREE 7 DAYS TRIAL IF YOU CHARGE IMMEDIATELY???? WASTING MY TIME!!!!!!!!!!!!!!!!

My Store
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Zendrop vastasi 7. elokuu 2023

Thank you for bringing this to our attention and we apologize for the inconvenience.

To assist you with this, we have reached out to you directly via email and have canceled the charge as well.

Looking forward to hearing back from you and assisting you with this.