Arvostelut (10 422)
Tarkenna
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Luokituksen mukaan
Customer service has had prompt replies.
Honestly one of the best app integrations one could add to their store. With products ready to sell as soon as you link your store and a highly respectful, caring and quick responding customer support staff at your service, it truly feels like a premium app that deserves a 100 out of a 5. Well done Zendrop.
Thank you so much for the amazing feedback! We're thrilled to hear that you’ve had such a positive experience with our app and customer support team. Your words mean a lot to us, and we’re excited to continue supporting you as you grow your business. A 100 out of 5 is truly an honor—thank you for choosing Zendrop!
Harvey helped me with a refund because I needed clarification on how they charge to use their products. I will try them again in the future
Thank you for your feedback! We're glad to hear that Harvey was able to assist you with your refund and clarify the charges. We appreciate your willingness to try us again in the future!
Zendrop offers a wide range of great products, making it an excellent platform to get started. The variety of products is impressive, providing plenty of opportunities to explore and be creative. However, using the platform in the EU can be a bit more challenging, as many products don't have CE certifications. That being said, the support is truly outstanding. The team is available 24/7 and is happy to reach out directly to suppliers to check on things. This level of support is exceptional and surpasses anything I've experienced on other platforms.
Thank you for sharing your experience! We’re glad you appreciate our product range and outstanding support. We’re always here to help, and your feedback on CE certifications is valuable as we continue to improve.
fast service and very polite customer service!
Thank you for your feedback! We're glad to hear that you experienced fast service and polite customer support. We appreciate the 4 stars and will continue working to make your experience even better!
It really helps a lot and I recommened to use zendrop more than any for those who's starting run dropshipping.
Thank you for your recommendation! We're thrilled to hear that you find Zendrop helpful for those starting in dropshipping. Your support means a lot to us!
Procedures are seamless. However, it would be appreciated if the reason for the decline fulfillment is stated in the status (declined) email/report.
Thank you for your valuable feedback! We’re glad to hear that you find our procedures seamless. We appreciate your suggestion about including reasons for declined fulfillment in the status emails and will definitely consider it for future improvements. Your input helps us enhance our service!
Answers quick and nice
Juan has given me good on this day. He was polite and informative. My problem was handle and and I can now move forward. Thank Zendrop!!!
Thank you for sharing your experience! We’re so glad to hear that Juan was polite and informative while helping you with your issue. We appreciate your support for Zendrop!
Pretty good
Thank you for the feedback! We're glad to hear you're happy with your experience. If there's anything we can do to make it a 5-star experience, feel free to let us know! We’re always here to help!