Avis (10 212)

Note globale
4,8
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
30 août 2024

Response times are a little long but good experience so far with the actual fulfillment side of things.

TopPaws
États-Unis
Environ une heure d’utilisation de l’application
Zendrop a répondu 6 septembre 2024

We’re pleased to hear about your positive experience with us. Please be assured that we will continue to offer the best assistance possible.

8 juillet 2024

10/10. Always early to catch on to products and great customer support

Expatious
Algérie
25 jours d’utilisation de l’application
24 juin 2024

I really enjoy their service! They answer all the questions you may have very quickly, very happy with their service!

UniqVault
États-Unis
5 jours d’utilisation de l’application
2 juillet 2024

Fast and great customer service support

Luxpetsinc
Royaume-Uni
4 mois d’utilisation de l’application
3 juin 2024

Few of the representatives will ACTUALLY help you. Sometimes they the representative will end their shift or go on a lunch so it sucks having to get transferred to another representative and then having to explain your problem all over again. All of them answer pretty quickly though. I do love how they give you videos to refer to because sometimes it is difficult to visualize over text. One thing i didn't like is that one representative getting in the business of another conversation i was having with another representative. Overall, its a great app and has many awesome features but of course there is always things to improve. All love, thank you Zendrop.

Paw Clean
États-Unis
4 jours d’utilisation de l’application
15 juin 2024

Zendrop is decent and they have good customer support but they need to add features where you can ask the supplier to lower the shipping and the cost of the product and ask for variants. the monthly subscription cost is way too high for beginners. sometimes the suppliers will ignore shipping your product and the delivery days will increase. If they want to become the best they need to lower the subscription cost and offer lower price for the products and shipping and also allow drop shippers to speak with suppliers in a monitored chat. the only good thing about Zendrop is the costumer support. this is my honest review.

Whooly
Suède
Environ 2 mois d’utilisation de l’application
Zendrop a répondu 24 juin 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

18 juin 2024

Great third party app to aid in finding products. Support team is knowledgeable and friendly.

Levitate Apparel
États-Unis
Environ 2 mois d’utilisation de l’application
26 juillet 2024

The best support team

TechCase
États-Unis
Environ 2 mois d’utilisation de l’application
13 juin 2024

Zendrop is a great platform! Customer support is extremely friendly and they have a great catalog. Highly recommend!!

GyftPro
États-Unis
4 mois d’utilisation de l’application
2 août 2024

attentive customer service

pratiCool
France
Environ 2 mois d’utilisation de l’application