Zendrop ‑ Dropshipping & POD

Few of the representatives will ACTUALLY help you. Sometimes they the representative will end their shift or go on a lunch so it sucks having to get transferred to another representative and then having to explain your problem all over again. All of them answer pretty quickly though. I do love how they give you videos to refer to because sometimes it is difficult to visualize over text. One thing i didn't like is that one representative getting in the business of another conversation i was having with another representative. Overall, its a great app and has many awesome features but of course there is always things to improve. All love, thank you Zendrop.

I had an email typo in an account setup and did not know it and after discovering a bill for a Plus Plan I reached out to them since I had already set up another account with the correct email since I was not receiving correspondence from them (going to the incorrect email I provided). They helped me resolve the matter rather than just sticking to the no refund after 5 days of activation policy. Mariane (who worked with me) was cool headed and followed through until it was all resolved. Very Professional and a great asset to your Customer Service Team! Don't let AI replace her. Miles Davenport

You all are doing well and i personally like that you all are decided to come up with print on demand I appreciate.. please enable that as soon as possible.

Awesome company! Helped me out by pausing my subscription for a while until I'm ready to start again.

Definitely the best online support team ever. Especially Karrie and Jobelle were super helpful.

Once you find the link for support, customer service is always helpful. After a couple of false starts, I am finally able to get up and running with my second store.

Best app that you can possibly have in your store, if aren’t already using it I assure that you will not have any sales!

I had an experience to had a chat with a nice customer support agent who helped me to solve an issue with one client regarding the shipping process. Agent Jobelle explained in all details the process. Looking forward to collaborate with them.

I'm using Zendrop as a supplier for my store, and I must say, their service is top-notch. The chat support is excellent; they're always quick to respond and very helpful. What I love most is their wide range of products. Even if they don't have something in stock, they have the AliExpress import extension, which allows me to access a vast selection of products. It's like having everything I need in one place. I highly recommend Zendrop to anyone looking for a reliable supplier with a great product range.

Mariane was amazingly helpful - she solved an issue I have been banging my head for in under 3 minutes! These guys are great, appreciate their services and kind approach. Has made a newcomer drop shipping experience much less stressful!