Avis (10 428)
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PLEASE BE AWARE: This app steals all product information from your store, including full descriptions for their own personal use as soon as you quote a product - it shows up on the zendrop site for everyone's use - costumer service is pretend bot, not humans and the cherry on the top - THEY KEEP YOUR CREDIT CARD INFORMATION and you can't delete it!!!
Hi there! We don't steal any product information -- the only thing we do is allow users to import public products from AliExpress using links (this pulls the description, ...
Customer service is non existent. They'll charge you $79 even after you cancel the free trail and then they refuse to refund. Plus they add $100 to the account that's meant to be used towards orders, but when you don't have any orders they still won't return the $100 and it'll just sit in the account forever. Would not use again in the future.
We're sorry to hear that your experience wasn't ideal. Please email us at austin@zendrop.com so we can assist you further.
Overpriced products.
Update:
No proper support
We are sorry to hear that your experience was less than ideal. Please reach out to us at austin@zendrop.com and we'll be happy to get this to a resolution.
Product costs are over double that on aliexpress or alibaba. Why bother?
To add:
- Handling/processing times take DAYS. Add that onto long shipping times and you've got unhappy customers
- Support staff take days to respond
- Sourcing staff don't care that their prices are double when questioned
Thanks for sharing your feedback here. Can you please reach out to us at austin@zendrop.com and we'll be happy to assist you with this.
J'ai demandé 2 produits et les 2 ont été refusé. Je ne sais même pas quel raison... alors je ne peux pas amélioré le produit... Le temps c'est de l'argent et zendrop n'est pas pret a faire du business
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
Hopefully you read the lower star reviews before reading the paid 5 start reviews. The product provided are few and far between with the majority being low quality. The US provided products are even worse. Its seems the company is only interested in working with individuals that already have a high volume drop shipping company. Take note, when signing up, the promotion for "this is the only time ...
Hi there! Thank you very much for the honest and transparent review. Zendrop's COO of Zendrop reached out to you over the weekend to touch on all of your points here and ...
Absolutely terrible!!! They keep trying to charge me 368$!!! For nothing! I am livid!
Thank you for sharing your feedback. On this we have reached out to you via email and will be happy to get this to a resolution!
Unfortunately, it was not possible to chrck how it works. Everything is fine, but there is no transaction.
Hi there! I'm sorry to hear that you weren't able to test out Zendrop the way you would have liked. In order for me to understand how that happened, I'm going to reach out to ...
If i could make 0 l would, the app is terrible, you are writing that it ships to many countries in fact i added some produczs to my store and tested if it sends to my location or not, and it did not, i tried Germany, i tried USA and i tried Georgia, non of them is working so if you are not sending in the main countris of the world than what the point lf the app? Thanks that did not bought premium ...
Thank you for sharing your feedback. We have reached out to you via email to assist you with this.
Zendrop's system is preventing me from downgrading.
Zendrop's system also doesn't use my sign in when your system forces me to submit a request. so when we are forwarded to submit a request we are not logged in. Your system then says you haven't received the request and to check email.
Email says sign up for new account because your system doesn't let us logged in peoples be logged in when ...
Hey there! I'm really sorry to hear about your issue being able to properly and efficiently submit a request for help. This is not at all the way we have intended this to ...