Avis (9 512)
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At first I was pretty confident using them,it seemed legit but it's not. Because the mobile version is not giving same features as on desktop I had to contact support to find how to do something, the agent was really nice and helpful. But then, the disappointment and frustration started, no response from support, no allocated agent, they DO NOT PROVIDE EXPRESS SHIPPING OPTION, they do not provide options on shipping anyway they just choose the best option in their opinion. I have made an order as if I was one on my customers to test it out, the processing took longer than expected and the shipping longer than expected, I received the order 2 days after an order I placed 3 days after the zendrop one with another similar company. The item I received was well packed but a strong perfume smell came out of it, the item seemed that it already been used as it was covered in greasy fingerprints and the item along with its accessories and accessory containers were scratched overall and had black marker stains. The product itself was an electronic acupuncture Massager but felt like a toy. I asked for a refund which was promptly done through credits and uninstalled.
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Supper Support
The app is great, and the customer service is very responsive, I highly recommend.
The team at Zendrop is very honest and helpful. Their customer service is pretty fast, and they have a great selection of products to choose from. I am happy with their service.
The support team is really friendly and competent. They don't got all the producst I would like but it is still a very good platform.
very good, you deserve it!!!!
I had a problem in shipping my product, as I contacted with team member they are very kind experienced and respond in seconds! my problem has been solved by them quickly
Absolutely excellent!!! The service and the commitment are tremendous. No 1 dropshipping sites for sure. Would highly recommend.
pretty solid for price, when you are starting brand but probably want an agent after 30 plus orders a day
Their customer support is helpful