Avis (9 512)

Note globale
4,8
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
16 janvier 2024

At first I was pretty confident using them,it seemed legit but it's not. Because the mobile version is not giving same features as on desktop I had to contact support to find how to do something, the agent was really nice and helpful. But then, the disappointment and frustration started, no response from support, no allocated agent, they DO NOT PROVIDE EXPRESS SHIPPING OPTION, they do not provide options on shipping anyway they just choose the best option in their opinion. I have made an order as if I was one on my customers to test it out, the processing took longer than expected and the shipping longer than expected, I received the order 2 days after an order I placed 3 days after the zendrop one with another similar company. The item I received was well packed but a strong perfume smell came out of it, the item seemed that it already been used as it was covered in greasy fingerprints and the item along with its accessories and accessory containers were scratched overall and had black marker stains. The product itself was an electronic acupuncture Massager but felt like a toy. I asked for a refund which was promptly done through credits and uninstalled.

The Bloody Store
Australie
Environ un mois d’utilisation de l’application
Zendrop a répondu 18 janvier 2024

Thanks for sharing your feedback. We have reached out to you via email to get this to a resolution

5 avril 2024

Supper Support

PureVapora
Suisse
Environ un mois d’utilisation de l’application
20 février 2024

The app is great, and the customer service is very responsive, I highly recommend.

NumberNinja
États-Unis
Environ 2 mois d’utilisation de l’application
21 septembre 2023

The team at Zendrop is very honest and helpful. Their customer service is pretty fast, and they have a great selection of products to choose from. I am happy with their service.

Mini Split Systems Direct
États-Unis
10 mois d’utilisation de l’application
22 décembre 2023

The support team is really friendly and competent. They don't got all the producst I would like but it is still a very good platform.

AmaCruz™
France
6 mois d’utilisation de l’application
5 mars 2024

very good, you deserve it!!!!

love
Chine
Environ 2 mois d’utilisation de l’application
13 décembre 2023

I had a problem in shipping my product, as I contacted with team member they are very kind experienced and respond in seconds! my problem has been solved by them quickly

Priceless Box
États-Unis
4 mois d’utilisation de l’application
29 janvier 2024

Absolutely excellent!!! The service and the commitment are tremendous. No 1 dropshipping sites for sure. Would highly recommend.

Super trendy style
Royaume-Uni
6 mois d’utilisation de l’application
18 février 2024

pretty solid for price, when you are starting brand but probably want an agent after 30 plus orders a day

Hopeful Hearts
États-Unis
2 jours d’utilisation de l’application
17 février 2024

Their customer support is helpful

Mog Tape
États-Unis
5 mois d’utilisation de l’application