Avis (10 404)
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So far so good. My only issues with Zendrop are that some products don't come all the variations you'd find on a competitor's site or on AliExpress; and at times they can be a little too pricey to get high profit margins, so you might have to either move onto another product or compromise.
It would be nice if on the Review & Publish section, I could edit the Variant Option names like Color, Size, add Compare At prices to each product variant, and upload my own images.
Oh, and if you're looking to request a product via AliExpress link, just to be aware, they do say no a lot. But other than that my experience with Zendrop so far has been great!
Update: Got my first order but it took about a week for it to get processed and shipped out. Customer service was very helpful. They went out of their way to update me on my order status and answered all my questions, and now it has been officially shipped.
One star off for the processing time taking so long but one star back on for their support team's excellent service.
Thank you for the detailed feedback! We appreciate your insights and understand your concerns about product variations, pricing, and customization options. We’re always working to improve, and your suggestions are valuable. Glad to hear your overall experience has been great, and we’ll continue striving to make it even better!
fast service and very polite customer service!
Thank you for your feedback! We're glad to hear that you experienced fast service and polite customer support. We appreciate the 4 stars and will continue working to make your experience even better!
Great customer service!
Thank you for the 4-star review! We're so glad you had a great experience with our customer service. We appreciate your feedback and look forward to continuing to assist you!
they take to much time to process orders, like 3-4 days, but they are really good with the rest of the things
Thank you for your honest feedback! We're glad to hear that you're satisfied with the other aspects of Zendrop's service. We understand that the order processing time can be important, and we appreciate your patience. Your input helps us improve, and we'll take it into consideration as we continue to enhance the experience.
The quality it’s super cool but delivery service zendrop offers it’s too slow
Thank you for your feedback! We're glad to hear you're happy with the product quality. We understand your concerns about the delivery speed, and we’ll definitely pass that along to our team to improve. Your input is valuable to us!
Support help was quick and resolved the questions i had. very helpful
• “التطبيق مفيد جدًا لاستيراد المنتجات وإدارة الشحن. لكن واجهت بعض التحديات في الإعداد.
Thank you for your feedback! We're glad the app is useful for importing products and managing shipping. We understand that the setup can be challenging, and we're here to help if you need any assistance.
Pretty good
Thank you for the feedback! We're glad to hear you're happy with your experience. If there's anything we can do to make it a 5-star experience, feel free to let us know! We’re always here to help!
very professional customer support, just that some products arent available when i sent a product request, but if you guys can fix that then everything else is perfect! and maybe the speed on the product requests can use some work too since ive had requests take like 5 days to return. but overall a good experience just the speed and product availabilty needs work.
Thank you for your detailed feedback! It's great to hear that you had a positive experience with the customer support team. I appreciate your insights on product availability and request response times—those are important areas for improvement. Your input helps make the service even better!
Always readily available to help when required.
Thank you for the great feedback! We're so glad to hear that our team is always available to assist you when needed. We’re here to help anytime!