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Great support by Jobelle, would definitely recommend this to anyone starting out like me. Easy to use and support is really good.
I was having so much trouble connecting my 2 shopify stores to my Zendrop Plus plan. I tried for 4 days, trying to follow the instruction on Shopify Connecting/Disconnecting Accounts in Shopify without success. I am delighted to say an angel named Nyka, answered my chat in Zendrop and assisted me with successfully connecting both stores to my Zendrop Plus account and I am so grateful and feel this is the start to a beautiful business relationship with Zendrop assisting me to scale up my stores profits. Nyka is an asset to Zendrop's Company Success.
We’re thrilled to hear that you’re satisfied with the support you received. Rest assured that we'll continue to provide excellent assistance. Thanks for choosing Zendrop to support your business growth!
I'm a new user but their support is amazing, and I'm sure I will thrive by working with them, can't recommend enough!
Support was so great. However, the system leading to or showing 7-day trial was not obvious which I hope they may improve.
Thank you for your feedback! We’re glad to hear you had a great experience with our support team. We appreciate your suggestion regarding the visibility of the 7-day trial, and we’ll definitely take that into consideration for improvement.
I've been using Zendrop for my Shopify store, and I couldn't be happier! The user interface is intuitive, making it easy to manage my products and orders. Their fast shipping and excellent customer support have truly impressed me. It has streamlined my dropshipping process, allowing me to focus on growing my business. Highly recommended for anyone looking to enhance their Shopify experience!
No matter what issue I faced, I was always able to get in touch with someone from support, not just a bot, but an actual person. They were always very thorough in trying to troubleshoot any issues. For that I couldn't give Zendrop anything less than 5 stars.
Beautiful and easy-to-use interface and amazing customer service esp Juan. Best man
Thank you for your feedback! We’re glad you love the interface and appreciate Juan’s amazing customer service. Your praise means a lot!
Jemima helped me get into a webinar, which had tech issues!
Thank you!!
Thank you for sharing your experience! We're glad to hear that Jemima was able to assist you with the webinar, even with the tech issues.
Each time I have a question regarding the products, I am able to start a CHAT to obtain some information. They quickly reach out to others to help get the answers I am looking for!
Thanks ZENDROP
Zendrop also offers great support whenever i have any kinds of questions.