Avis (9 223)

Note globale
4,8
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
5 février 2024

Support impressionnant, répond très vite et explique très bien. J' ai bien avancé grâce à l' aide du service clients dans tous les détails de la configuration de la boutique. Merci à toute l' équipe Zendrop !

Naturaleza
France
Environ un mois d’utilisation de l’application
15 mars 2024

Great service and support!

Happy Rex
Canada
Environ 3 heures d’utilisation de l’application
20 octobre 2023

This app is very helpful. Zendrop is easy to use and the tutorial is perfect. Even though the free features don't include a lot, it is enough to earn the money to get paid features.

The Shop
Australie
30 jours d’utilisation de l’application
22 juillet 2023

Amazing app that makes e-commerce way easier. I love how you can do everything needed for e-commerce in one app.

Clesio
États-Unis
3 mois d’utilisation de l’application
3 janvier 2024

I use Zendrop for my Shopify store and they have been great with product supply and their support is amazing with providing me with any product support I need. I have always enjoyed dealing with Zendrop from the beginning and am have to have them as a partner in my business.

Online Trends Now
États-Unis
1 jour d’utilisation de l’application
17 août 2023

I subscribed to Zendrop because they keep stating how they have a large inventory of products that ship from the U.S., which is what I'm looking for. It turns out that the number of products shipped from the U.S. consist of cheap jewelry, t-shirts, and a few pet supplies. And there is no timeline to expand out the U.S. based products so you can actually have something worth buying that ships domestically. If you want some variety in your store catalog, you have to hope that the shipping from China is really fast. And processing of the orders can take up to 72 hours. I can understand some extra time if the order comes in over a weekend, but 72 hours is unacceptable to me.

Would you like to contact support for an order or a product? Good luck. They have 3 methods to contact support; chatbot, opening a support ticket, or using Discord. Not one of those options let's you open a new ticket. There are no phone numbers to call. There isn't an email address you can use to send in a request. It's all broken or not an available option.

I'll let this subscription run and move onto another drop shipper that has some idea how to do what they say. Which is a bummer because Zendrop, on the surface, is a great idea. They just can't deliver. No pun intended.

TailRings.com
États-Unis
4 mois d’utilisation de l’application
Zendrop a répondu 21 août 2023

Thank you for sharing your feedback with us and we are sorry to hear that your experience was less than ideal.

To assist you with this, we have reached out to you directly via email and will make sure to assist you with the queries and grievances.

Excited to get this to a resolution!

3 octobre 2023

Support is awesome! I had a really big order and had some issues with quoting and the support staff was ready to help me in any way possible to help resolve my issue. Super professional and stress free. I am so glad they are committed to helping their customers be successful.

The Microwave Potato Bag
États-Unis
23 jours d’utilisation de l’application
9 novembre 2023

For me this is an amazing platform simplifying all what I need Thank you so much to their customer service Zendrop

misticazurita.shop
États-Unis
4 mois d’utilisation de l’application
29 novembre 2023

Wait time for support is very good. Solves problem quickly, patient and overall just very good customer support. Products are also very good!

MixyMix
Canada
Environ un mois d’utilisation de l’application
18 février 2024

Outstanding Help

Wonder World
Royaume-Uni
Environ 2 mois d’utilisation de l’application